Automotive Service Advisor - Geldhof Tire & Auto

GreatWater 360 Auto Care; Ionia (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

GreatWater 360 Auto Care is seeking an Automotive Service Advisor to join a dynamic team at Geldhof Tire & Auto in Ionia, MI. This full-time role focuses on enhancing customer experiences and managing service operations with competitive pay and comprehensive benefits, including health coverage from day one.

Benefits

Medical, Dental and Vision Insurance

401K Match

Paid Time Off

Training & Career Advancement

Flexible schedule

Qualifications

• 1+ years Service Advisor experience required.
• Must possess a valid driver's license.
• Strong focus on customer experience.

Responsibilities

• Deliver exceptional customer service and assist with service appointments.
• Build relationships with customers to enhance shop reputation.
• Work collaboratively with technicians to ensure service quality.

Skills

Customer Service

Sales

Communication

Education

High school diploma or GED

Job description

Automotive Service Advisor - Geldhof Tire & Auto

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Description

Description

Geldhof Tire & Auto, a full-service auto-repair shop serving the local and surrounding Ionia communities, is looking for a solid Automotive Service Advisor / Service Writer with a great attitude who takes pride in their work to deliver exceptional customer service to both our existing and our growing customers. In this role, you are expect to create a pleasant and memorable experience at every point of contact for the customer, while working with a great group of highly motivated and dedicated teammates.

EARN: $18 - $22.50 Hourly + overtime after 40 hours per week + SA Monthly Incentive Plan

HOURS: M-F: 7:30AM-5:30PM EST

LOCATION: 260 S Dexter St, Ionia, MI 48846

Here’s What We Promise Our Service Advisors

• Full Benefits Pkg: Medical – (3 Plan Options, including a 100% Employer Paid Option), Dental, Vision, Short & Long-Term Disability & $25K Basic Life & AD&D 100% Employer Paid - Available Day 1! + 401K Match @ 90 Days & 1 WK Paid Paternal Leave.
• 80 HRS of Front-Loaded PAID TIME OFF/YR w/Potential Match of your current PTO* + 6 Paid Holidays…AND OUR SHOP CLOSES ON WEEKENDS!
• TRAINING/CAREER ADVANCEMENT – We are big on personal growth and continuing education for our team and it’s one of our priorities. We sponsor both onsite and offsite training that will make you worth more in the industry and increase your skills.
  
  

If you are an experienced Automotive Service Advisor that strives to build a lasting relationship with each customer based on trust, and you are looking to grow with a team that will make you feel appreciated and respected, then apply now to learn more about our team!

Requirements

• High school diploma or GED is required
• Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR)
• Willing to commit to building the customer experience and a shop reputation for honesty, transparency, and outstanding work.
• MUST HAVE at least 1 or more years’ Service Writer/Advisor experience or other experience that closely matches the Service Advisor responsibilities.
• Develops a great working relationship with the Technicians that is founded on respect.
• Strong customer service skills.
• MUST HAVE 1 or more years’ experience in a sales role or demonstrates an ability to sell and lead.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Vehicle Repair and Maintenance

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