Automotive Service Advisor: Build Lasting Customer Relationships

KGV-22 Laurens Ventures; United States; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

401k match

Health benefits

Paid time off

Parental leave

Employee discounts

Career growth

Job summary

Fred Anderson Automotive Group in Greenville, SC is seeking an Automotive Service Advisor for our Acura of Greenville. You will welcome guests, explain recommended maintenance and repairs, and guide customers through the service process with clear communication and professional courtesy.

The ideal candidate has strong interpersonal skills, a proven customer service track record, and the ability to manage time efficiently.

Qualifications

• Energetic and outgoing personality with a proven track record in customer service.

Responsibilities

• Greet customers and guide them through the service process.
• Explain maintenance and repair recommendations clearly and professionally.
• Assist customers in maintaining vehicles according to manufacturer standards.
• Present repairs and maintenance with a focus on customer service and upsell where appropriate.

Skills

Customer service

Communication

Time management

Rapport building

Sales process

Education

High school diploma

Job description

Fred Anderson Automotive Group in Greenville, SC is seeking an Automotive Service Advisor for our Acura of Greenville. You will welcome guests, explain recommended maintenance and repairs, and guide customers through the service process with clear communication and professional courtesy.

The ideal candidate has strong interpersonal skills, a proven customer service track record, and the ability to manage time efficiently.