Automotive Service Advisor - Bobby Rahal Lexus of Lancaster County

Bobbyrahalmotorcar; Ephrata (Lancaster County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Automotive Service Advisor to enhance customer experiences. In this role, you'll be the first point of contact for clients, ensuring their service needs are met with professionalism and care. You'll manage service appointments, communicate effectively with technicians, and provide accurate estimates for repairs. This position offers a structured Monday to Friday schedule, along with numerous opportunities for career growth and development. Join a team that values integrity and transparency, and enjoy a rewarding work environment with great benefits and recognition programs.

Benefits

Paid time off

Health Insurance

401(k) participation with company match

On the job training

Team member referral bonuses

Qualifications

• Must have at least one year of Service Advisor experience in a dealership setting.
• Strong customer service and communication skills are essential.

Responsibilities

• Field phone calls and schedule service appointments for clients.
• Act as a liaison between Service Technicians and clients for repairs.

Skills

Exceptional customer service skills

Strong phone skills

Strong computer skills

Valid driver's license

Clean driving record

Service Advisor experience

Job description

Automotive Service Advisor - Bobby Rahal Lexus of Lancaster County

Join to apply for the Automotive Service Advisor - Bobby Rahal Lexus of Lancaster County role at Bobby Rahal Motorcar Co..

About The Automotive Service Advisor Role

In this position, you field phone calls from clients who have general questions or are looking to schedule service appointments. When they drop their vehicle off at the dealership, you greet them with a smile and ensure we have an accurate description of their concerns. You then act as the liaison between our Service Technicians and the client, explaining all recommended work and getting authorization to perform repairs. You provide honest, accurate estimates on labor and parts and ensure that all charges are billed out correctly.

The schedule for this position is Monday - Friday from 7am to 5pm.

Countless opportunities for career development, company-paid anniversary trips, team member recognition celebrations, and so much more - read all about our award-winning culture of caring and awesome benefits at Bobby Rahal Careers.

Our team members believe that integrity matters! We pride ourselves on being honest and transparent in all aspects of our business. If something does not have value, we will not offer it to our clients.

Our Benefits Include:

• Paid time off and six paid holidays after 90 days
• Health Insurance and other voluntary benefits after 30 days
• 401(k) participation with company match after 6 months
• On the job training and opportunities for advancement across the Team Rahal organization
• Team member referral bonuses

Qualifications:

• Exceptional customer service skills
• Strong phone and computer skills
• Valid driver's license and clean driving record
• At least one year of Service Advisor experience in a dealership setting is required

READY TO JOIN OUR TEAM?

Please fill out our initial 3-minute, mobile-friendly application so we can review your information!

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Automotive