Automotive Service Advisor

ComForCare; Town of West Bloomfield (NY); On-site; USD 36,000 - 70,000; Full time

Job summary

Join a leading automotive services provider as an automotive service writer/salesperson in Town of West Bloomfield. This role focuses on customer service excellence and managing a team while overseeing automotive repairs. With a commitment to internal growth, you'll find opportunities to develop your career in a vibrant work environment.

Benefits

Paid Time-Off

Employee Discounts

Growth Potential

Qualifications

• Minimum 2 years of store or service manager experience.
• Valid driver’s license required.
• Willingness to work flexible retail hours including weekends.

Responsibilities

• Manage and direct service department activities including customer consultations.
• Oversee vehicle inspections and manage the repair order process.
• Lead and train a team of automotive technicians.

Skills

Leadership ability

General automotive knowledge

Customer service

Job description

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for an automotive service writer/salesperson to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service writer/salesperson, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Follow up with customers on services requested, estimated completion times, etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promote shop service specials
• Lead, manage, and train the team while aligning with our company's vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing, and repairing domestic, European, and Asian cars and light trucks
• Maintain inventory counts
• Ensure overall cleanliness and organization of the facility
• Perform other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Leadership ability
• Ability to work a flexible retail schedule including weekends, evenings, and holidays
• Valid driver’s license

Compensation: $36,000 - $70,000

Join Our Team

As one of the largest destinations for automotive services, Midas is leading the industry in developing career paths and building relationships within the communities we serve.

At Midas, we handle everything… tires, brakes, oil… offering endless opportunities to grow and develop your expertise with us.

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Benefits include Paid Time-Off, Employee Discounts, and Growth Potential.