Automotive Service Advisor

King O'Rourke Auto Group; Town of Smithtown (NY); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Medical benefits

401K with matched dollars

Paid vacation

Job summary

King O’Rourke Cadillac Buick GMC on Route 347, Smithtown, NY is seeking an experienced Service Advisor for our busy shop. The ideal candidate brings great customer and telephone skills and a proven ability to resolve service issues.

We offer TOP PAY, a strong base salary, an aggressive end-of-month commission plan, quarterly bonuses, medical benefits, 401K with matched dollars, paid vacation and more. We are an EOE employer. Compensation range: $90,000-$115,000 per year.

Qualifications

• Great customer, people skills & telephone skills
• Commitment to customer service satisfaction
• Previous success in resolving customer service issues
• Flawless interaction with customers to determine service needs
• A high level of professionalism and courteousness
• Knowledge of vehicle repairs and warranty work is a plus
• Detail orientated
• Communicate effectively with our customers and our employees
• Proven track record of achieving goals

Responsibilities

• Interact with customers to determine service needs and plan repairs
• Provide accurate service estimates and timelines
• Ensure customer satisfaction through clear communication and follow-up

Skills

Customer service

Telephone skills

Professionalism

Communication

Goal orientation

Warranty knowledge

Job description

LONG ISLAND’S LARGEST CADILLAC, BUICK & GMC DEALER

King O’Rourke Cadillac Buick GMC located on Route 347,Smithtown, NY is looking for an experienced Service Advisor. We have a very busy shop!

We are offering TOP PAY for an experienced General Motors Service Advisor with Reynolds & Reynolds / Ignite experience.

We are seeking to hire a candidate that has the following skills;

• Great customer, people skills & telephone skills
• Commitment to customer service satisfaction
• Previous success in resolving customer service issues
• Flawless interaction with customers to determine service needs
• A high level of professionalism and courteousness
• Knowledge of vehicle repairs and warranty work is a plus
• Detail orientated
• Communicate effectively with our customers and our employees
• Proven track record of achieving goals

We will provide you with a strong base salary, an aggressive end of the month commission plan, quarterly bonuses available, medical benefits, 401K with matched dollars, paid vacation and more! We are an EOE employer.

Compensation range:$90,0000-$115,000 per year