Automotive Service Advisor

Cadillac Limited; Town of Smithtown (NY); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Base salary & commissions

Bonuses

Medical benefits

401K

Paid vacation

EOE employer

Job summary

King O’Rourke Cadillac Buick GMC in Smithtown, NY is seeking an experienced Service Advisor to join a busy shop. You will work with customers to identify service needs and coordinate maintenance with the service team.

The ideal candidate has strong customer service, telephone etiquette, and a proven track record of resolving issues. Reynolds & Ignite experience is highly valued, with a base salary plus commissions and bonuses.

Qualifications

• Excellent customer service and telephone skills.
• Commitment to customer satisfaction.
• Proven track record of resolving service issues.
• Knowledge of vehicle repairs and warranty work is a plus.
• Detail oriented and professional demeanor.
• Effective communication with customers and staff.
• Ability to meet goals and targets.

Skills

Customer service

Telephone skills

Professionalism

Communication

Goal orientation

Detail oriented

Tools

Reynolds & Reynolds

Ignite

Job description

LONG ISLAND’S LARGEST CADILLAC, BUICK & GMC DEALER

King O’Rourke Cadillac Buick GMC located on Route 347,Smithtown, NY is looking for an experienced Service Advisor. We have a very busy shop!

We are offering TOP PAY for an experienced General Motors Service Advisor with Reynolds & Reynolds / Ignite experience.

We are seeking to hire a candidate that has the following skills;

• Great customer, people skills & telephone skills
• Commitment to customer service satisfaction
• Previous success in resolving customer service issues
• Flawless interaction with customers to determine service needs
• A high level of professionalism and courteousness
• Knowledge of vehicle repairs and warranty work is a plus
• Detail orientated
• Communicate effectively with our customers and our employees
• Proven track record of achieving goals

We will provide you with a strong base salary, an aggressive end of the month commission plan, quarterly bonuses available, medical benefits, 401K with matched dollars, paid vacation and more! We are an EOE employer.

Compensation range:$90,0000-$115,000 per year