Automotive Service Advisor

Midas FRANKLIN and WAKEFIELD; Texas; On-site; USD 45,000 - 75,000; Full time

Job summary

Midas is looking for experienced automotive service managers to oversee service department operations at our retail stores. In this role, you will direct automotive technicians, ensure customer satisfaction, and maintain quality service delivery while embracing opportunities for professional growth within a leading automotive services company.

Qualifications

• Minimum of 2 years of store or service manager experience.
• Valid driver’s license.
• Ability to work flexible retail schedule including weekends, evenings, and holidays.

Responsibilities

• Manage and direct all automotive technicians and service delivery.
• Ensure exceptional customer service and compliance with operational standards.
• Supervise up to ten employees and maintain facility cleanliness.

Skills

General automotive knowledge

Leadership ability

Job description

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Follow up with customers on services requested, estimated completion times, etc.
• Oversee complete vehicle inspections and make comprehensive recommendations—building computerized repair orders and sourcing parts
• Discuss pricing estimates with customers and promote shop service specials
• Lead, manage, and train team while aligning with our company's vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing, and repairing domestic, European, and Asian cars and light trucks
• Maintain inventory counts
• Ensure overall cleanliness and organization of the facility
• Perform other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Leadership ability
• Ability to work a flexible retail schedule including weekends, evenings, and holidays
• Valid driver’s license

Compensation: $45,000-$75,000

Join Our Team

As one of the largest destinations for automotive services, Midas is leading the industry in developing career paths and building relationships within the communities it serves.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop your expertise with Midas are endless.