Automotive Service Advisor

Walkerautoinc; Hopkinsville (KY); On-site; USD 42,000 - 56,000; Full time

Job summary

Walker Automotive Co Inc. in Elkton, KY is seeking an Automotive Service Advisor who combines automotive knowledge with outstanding customer service.

You will greet customers, assess needs, explain recommended services, and coordinate with technicians to ensure accurate timing and communication. In this role you will estimate repair costs, schedule appointments, and prioritize work orders in a fast-paced shop.

Qualifications

• Prior experience in the automotive industry preferred.
• Strong communication and customer service skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Attention to detail and problem-solving skills.
• Knowledge of automotive systems and repairs.

Responsibilities

• Utilize your automotive knowledge to accurately assess customer needs
• Act as a liaison between customers and our automotive technicians
• Provide detailed explanations of recommended services and repairs
• Estimate costs and time needed for repairs
• Schedule appointments and prioritize work orders

Skills

Customer service

Communication

Multitasking

Attention to detail

Automotive knowledge

Job description

Join our Team at Walker Automotive Co Inc. in Elkton, KY!

We are currently seeking a highly motivated and customer-oriented individual to join our team as an Automotive Service Advisor.

Responsibilities:

• Utilize your automotive knowledge to accurately assess customer needs


• Act as a liaison between customers and our automotive technicians


• Provide detailed explanations of recommended services and repairs


• Estimate costs and time needed for repairs


• Schedule appointments and prioritize work orders

Qualifications:

• Prior experience in the automotive industry preferred


• Strong communication and customer service skills


• Ability to multitask and prioritize in a fast-paced environment


• Attention to detail and problem-solving skills


• Knowledge of automotive systems and repairs

At Walker Automotive Co Inc., we pride ourselves on providing our customers with top-notch automotive services and a positive experience. As an Automotive Service Advisor, you will play a crucial role in ensuring that our customers receive the best possible service and leave satisfied with their automotive experience.

About Us:

Walker Automotive Co Inc. has been serving the Elkton, KY community for over 20 years. We are a family-owned and operated business dedicated to providing quality automotive services to our customers. Our team of highly skilled technicians is committed to keeping our customers' vehicles running smoothly and safely. Whether it's routine maintenance or major repairs, we have the expertise to get the job done right. Customer satisfaction is our top priority, and we strive to exceed expectations with every visit.