Automotive Service Advisor

Toyota of Cape Coral; Greenville (SC); On-site; USD 40,000 - 54,000; Full time

Job summary

Fred Anderson Automotive Group is seeking an Automotive Service Advisor for Acura of Greenville. The role requires delivering high-quality service to customers as they bring their vehicles in for maintenance and repairs.

You will communicate clearly, manage time effectively, and build rapport with guests throughout the service journey. Ideal candidates are energetic, outgoing, with customer service or hospitality experience.

Qualifications

• Energetic and outgoing personality with proven customer service experience.
• Strong communication and time management skills.
• Ability to build rapport with customers while guiding them through the service process.

Responsibilities

• Greet customers and assess service needs.
• Explain maintenance and repair work clearly and professionally.
• Present needed repairs and maintenance with confidence and accuracy.
• Follow up with guests throughout the service process to ensure satisfaction.

Skills

Customer service

Communication

Time management

Rapport building

Friendly and outgoing

Education

High school diploma

Driver's license

Tools

CRM software

Job description

Automotive Service AdvisorYou may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Driven to Lead## Automotive Service AdvisorApply: Fred Anderson Acura: Full time: Posted Today: R2820**Join our team:** ***Fred Anderson Automotive Group** is looking for an Automotive Service Advisor for our**Acura of Greenville.** We are looking for energetic and outgoing personalities with a proven track record of customer service to deliver quality and professional service to our service customers when they bring their vehicles in for their scheduled maintenance and repairs. The ideal candidate will possess strong communication and time management skills and the ability to build rapport with customers as they assist customers through the service process.* The Anderson Automotive Group is a family owned and operated business with over sixty-five years of history. Our franchise car dealerships represent world-class manufacturers including: Toyota, Subaru, Nissan, Kia, GMC, Buick, Chevrolet, Cadillac, Hyundai, Genesis, Acura, and Honda. We are in the best markets in the southeast. Founded in 1955, our roots run deep through philanthropy and community development. We strive to be a progressive, world-class retailer and service provider. Every associate at Anderson Automotive Group is critical to our success **What we have to offer:** · A culture of caring, belonging, and respect for everyone· Managers that people want to work with· Career growth and advancement· Leadership development, innovative training and learning systems· Competitive compensation plans· 401k retirement plans with company match· Comprehensive health benefits packages, including telehealth and behavioral health services· Paid employee referral, recognition, and bonus programs· Paid time off, bereavement, and vacation benefits· Industry leading maternity and paternity leave· Employee discounts on parts, service, vehicle purchases, and local entertainment**What we are looking for:** · Individuals with friendly and outgoing personalities· Ability to build rapport and follow up with guests throughout the service process· Possess strong communication and organizational skills· Assist customers in maintaining vehicles according to manufacturer standards· Perform high-quality, professional, and knowledgeable presentation of needed repairs and maintenance· Strong focus on providing the highest level of customer service to our guests· Learn to overcome objections, close sales, and perform all steps of the sales process in accordance with company standards· Individuals with prior sales, customer service, or hospitality experience· Valid driver’s license with acceptable motor vehicle record is required· Highschool diploma or equivalent **Why Automotive:** Career growth: Endless opportunities for career development within our organization, with development programs and trainings to get you where you want to be Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes. **Why Automotive:****Career growth:** Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.**Stability:** Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities**Technology:** There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.