Automotive Service Advisor

Anderson Automotive Group; Greenville (SC); Vor Ort; USD 42.000 - 62.000; Vollzeit

Benefits dieser Stelle

401k with company match

Health benefits

Paid time off

Maternity/Paternity leave

Employee discounts

Zusammenfassung

Anderson Automotive Group seeks an Automotive Service Advisor for Acura of Greenville. The role focuses on delivering outstanding customer service, guiding guests through service visits, and communicating clearly about repairs and maintenance.

We value energetic, outgoing individuals with strong communication skills who can build rapport, manage time effectively, and assist customers through the service process, including related sales opportunities.

Qualifikationen

• Customer service experience required.
• Strong communication skills and time management.
• Able to build rapport with customers throughout the service process.

Aufgaben

• Greet customers and assess service needs.
• Explain needed repairs and maintenance in a clear, professional manner.
• Follow up with guests during the service process and ensure timely delivery of vehicles.
• Assist customers through the service and sales process in accordance with company standards.

Kenntnisse

Customer service

Communication

Time management

Rapport building

Sales

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Automotive Service AdvisorYou may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Driven to Lead## Automotive Service AdvisorApply: Fred Anderson Acura: Full time: Posted Today: R2820**Join our team:** ***Fred Anderson Automotive Group** is looking for an Automotive Service Advisor for our**Acura of Greenville.** We are looking for energetic and outgoing personalities with a proven track record of customer service to deliver quality and professional service to our service customers when they bring their vehicles in for their scheduled maintenance and repairs. The ideal candidate will possess strong communication and time management skills and the ability to build rapport with customers as they assist customers through the service process.* The Anderson Automotive Group is a family owned and operated business with over sixty-five years of history. Our franchise car dealerships represent world-class manufacturers including: Toyota, Subaru, Nissan, Kia, GMC, Buick, Chevrolet, Cadillac, Hyundai, Genesis, Acura, and Honda. We are in the best markets in the southeast. Founded in 1955, our roots run deep through philanthropy and community development. We strive to be a progressive, world-class retailer and service provider. Every associate at Anderson Automotive Group is critical to our success **What we have to offer:** · A culture of caring, belonging, and respect for everyone· Managers that people want to work with· Career growth and advancement· Leadership development, innovative training and learning systems· Competitive compensation plans· 401k retirement plans with company match· Comprehensive health benefits packages, including telehealth and behavioral health services· Paid employee referral, recognition, and bonus programs· Paid time off, bereavement, and vacation benefits· Industry leading maternity and paternity leave· Employee discounts on parts, service, vehicle purchases, and local entertainment**What we are looking for:** · Individuals with friendly and outgoing personalities· Ability to build rapport and follow up with guests throughout the service process· Possess strong communication and organizational skills· Assist customers in maintaining vehicles according to manufacturer standards· Perform high-quality, professional, and knowledgeable presentation of needed repairs and maintenance· Strong focus on providing the highest level of customer service to our guests· Learn to overcome objections, close sales, and perform all steps of the sales process in accordance with company standards· Individuals with prior sales, customer service, or hospitality experience· Valid driver’s license with acceptable motor vehicle record is required· Highschool diploma or equivalent **Why Automotive:** Career growth: Endless opportunities for career development within our organization, with development programs and trainings to get you where you want to be Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes. **Why Automotive:****Career growth:** Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.**Stability:** Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities**Technology:** There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.### About USThe Anderson Automotive Group is a family owned and operated business with over sixty five years of history. Our franchise car dealerships represent world class manufacturers in some of the best markets in the Southeast. Founded in 1955, our roots run deep in our communities with leadership, involvement and philanthropy. We take pride in operating at a high level. Our focus stretches beyond the car industry. We strive to be a progressive, world class retailer and service provider.## **Promise, Values, The \"Four Gears\"**Our Promise To create value, earn trust and provide a remarkable experience for our customers and associatesOur Values Trust Continuous Improvement Respect for all people Prepare to winThe Four Gears 1. Be a leader* Leadership begins with yourself* Take initiative and ownership* Set a good example with high standards 2. Deliver the best experience* Our product is the experience we provide* The experience goes far beyond a car or a repair* Every customer, every time, no exceptions 3. Master the basics* Strive to excel at the most essential functions of your role* Consistent high performance relies on being exceptional with the basics* Measure and improve 4. Celebrate wins* Be positive* Have fun* Acknowledge success### Tell us about yourselfAnderson Automotive Group is always looking for great talent. Please leave your contact information and resume so that we can reach out to you if we have a role that fits your skills and experience.