Automotive Service Advisor

Ontario Trillium Foundation; Brunswick (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off

Growth opportunities

Paid Training

Employee vehicle purchase plans

Long term job security

Flexible Work Schedule

Discounts on products and services

Job summary

SONS Automotive Group is seeking an experienced automotive Service Advisor for their service departments. Candidates must have previous experience in a dealership franchise setting and exemplary customer service skills.

The role involves overseeing service drive flow, ensuring prompt service delivery, and managing technician workloads. The company offers various benefits including medical, a 401K plan, and growth opportunities, emphasizing employee satisfaction and community service.

Qualifications

• Previous Service Advisor experience in a dealership franchise setting.
• Proven strong customer service and sales experience.
• Willing to submit to a pre-employment background check and drug screen.

Responsibilities

• Oversee flow of the Service Drive and ensure prompt service.
• Take ownership of the customer's experience.
• Provide concierge support for all inquiries.
• Ensure technicians' time is sold to service customers.
• Distribute work between technicians efficiently.

Skills

Customer service

Sales experience

Time management

Communication skills

Organizational skills

Job description

SONS Automotive Group is seeking an experienced automotive Service Advisor for our service departments. To be considered for this position, candidates must have previous Service Advisor experience in a dealership franchise setting. Will consider individuals with proven strong customer service and sales experience. If you are an ambitious self-starter, this could be the perfect opportunity for you.

At SONS Automotive Group, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

What We Offer

• Medical and Dental

• 401K Plan

• Paid time off and vacation

• Growth opportunities

• Paid Training

• Employee vehicle purchase plans

• Family owned and operated

• Long term job security

• Health and wellness

• Flexible Work Schedule

• Saturday Lunches

• Discounts on products and services

Responsibilities

• Oversee flow of the Service Drive. Ensure that customers receive prompt, courteous, and effective service.

• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.

• Ensure that the daily inventory of technicians' time is consistently sold to service customers.

• Distribute work between technicians efficiently.

Qualifications

• Organized and friendly personality

• Demonstrated ability to manage others

• Time management skills

• Fantastic communication skills with your customers

• Professional, well-groomed personal appearance

• Clean driving record

• Willing to submit to a pre-employment background check & drug screen

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