Automotive Sales Manager - Hyundai Apex

Johnson Maserati of Cary; North Carolina; Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Paid Holidays

Paid Time Off

401(k) with Company Match

Employee Referral Program

Employee Discounts

Job summary

Johnson Hyundai of Apex is seeking an Automotive Sales Manager to lead and develop the sales team. You will coach on the showroom floor, structure profitable deals, and drive performance across the sales department.

The role emphasizes customer experience, CRM discipline, and collaboration with Finance & Insurance. The position requires automotive sales leadership experience, strong communication, and the ability to manage a high-performing team in a dynamic retail environment.

Qualifications

• Previous automotive retail sales experience with demonstrated success.
• Experience in automotive sales management or leadership preferred.
• Strong coaching, leadership, and performance-management skills.

Responsibilities

• Lead, coach, motivate, and develop the Sales team to achieve goals.
• Maintain an active presence on the sales floor and provide real-time coaching.
• Conduct deal reviews and structure transactions balancing customer needs and profitability.
• Collaborate with Finance & Insurance to streamline delivery and close processes.
• Monitor sales activity, leads, follow-up, and key performance indicators.
• Ensure consistent CRM usage and adherence to sales processes.

Skills

Leadership

Coaching

CRM utilization

Negotiation

Communication

Team development

Tools

CRM software

Dealer Management System (DMS)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Management Johnson Hyundai of Apex, Apex, NC, US

Lead the team! Develop the talent! Drive the performance!

Johnson Hyundai of Apex is looking for an experienced, motivated Automotive Sales Manager to join our leadership team.

We're looking for more than someone who can desk a deal. We want a leader who knows how to build a successful sales floor - someone who coaches and develops people, creates accountability, protects the customer experience, and understands the processes and daily activity that ultimately drive results.

If you're an experienced automotive sales professional ready to lead from the frontand help a team perform at a higher level, we'd like to meet you.

What You'll Do

As a Sales Manager, you'll play an active role in the day-to-day leadership and performance of the Sales Department.

You'll:

• Lead, coach, motivate, and develop the Sales team to achieve individual and departmental goals.
• Maintain an active presence on the sales floor and provide real-time coaching and support.
• Conduct deal reviews and structure transactions that balance customer needs, competitive positioning, and dealership profitability.
• Work directly with Sales Consultants throughout the sales process to help move opportunities forward and close business.
• Monitor sales activity, appointments, leads, follow-up, prospecting, and other key performance indicators.
• Reinforce consistent use of the dealership's CRM and established sales processes.
• Review customer opportunities and ensure leads are handled promptly, professionally and consistently.
• Conduct regular one-on-one coaching, performance discussions, and sales meetings.
• Identify training and development needs and help Sales Consultants strengthen their product knowledge, sales skills, and overall performance.
• Support recruiting, onboarding, training, and retention of a high-performing Sales team.
• Help establish sales goals and maintain accountability for achieving them.
• Partner with Finance & Insurance to create an efficient and professional transition from vehicle selection through final delivery.
• Monitor new and pre-owned inventory and assist with pricing, merchandising, aging, and inventory needs.
• Maintain awareness of Hyundai programs, incentives, inventory, market conditions, and competitive activity.
• Ensure required Hyundai training and certifications are completed.
• Support exceptional customer satisfaction and assist in resolving concerns when management involvement is needed.
• Work collaboratively with Service, Parts, Finance, and dealership leadership to support the overall success of the operation.
• Maintain compliance with Johnson Automotive policies, dealership procedures, and applicable legal and regulatory requirements.

What We're Looking For

Successful candidates should bring:

• Previous automotive retail sales experience with demonstrated success.
• Previous automotive sales management, team leadership, or comparable leadership experience strongly preferred.
• Strong knowledge of dealership sales operations and the automotive retail sales process.
• Experience structuring and desking automotive transactions.
• Strong coaching, leadership, and performance-management skills.
• The ability to establish clear expectations and hold team members accountable.
• Excellent communication, negotiation, and closing skills.
• Strong understanding of CRM utilization, lead management, follow-up, and prospecting.
• The ability to interpret sales reports and performance metrics and turn that information into action.
• Strong organizational and time-management skills.
• A customer-focused approach and the ability to resolve concerns professionally.
• The ability to work effectively with Sales Consultants, Finance, and other dealership departments.
• Comfort with dealership technology, CRM systems, and manufacturer platforms.
• High standards of professionalism, integrity, and accountability.
• A valid driver's license and driving record acceptable under Company standards.
• Availability to work a retail automotive schedule, including Saturdays as required.

Hyundai experience is a plus, but strong automotive sales leadership, process discipline, and the ability to develop people are what matter most.

What Success Looks Like

A successful Sales Manager does not simply react to the month's numbers - they understand what creates them.

That means consistently:

• Coaching and developing the Sales team.
• Driving daily sales activity and accountability.
• Maintaining strong lead response and follow-up.
• Improving appointment, showroom, and closing performance.
• Structuring competitive and profitable transactions.
• Maintaining accurate and consistent CRM activity.
• Building product knowledge and sales-process proficiency across the team.
• Supporting strong customer satisfaction and repeat and referral business.
• Managing inventory effectively.Achieving dealership sales, gross, and performance objectives.
• Developing a professional, motivated, and accountable sales culture.

Why Johnson Hyundai of Apex?

Hyundai continues to grow and evolve, with a diverse lineup, modern technology, advanced safety features, and expanding hybrid and electric offerings. It's an exciting product portfolio, and an equally strong opportunity for a Sales Manager who knows how to turn great products, good processes, and talented people into results.

At Johnson Hyundai of Apex, you'll have the opportunity to help shape the performance and development of the Sales team while working alongside experienced dealership leadership.

As part of Johnson Automotive, you'll also join an established automotive organization that values performance, professionalism, customer relationships, teamwork, and continued development.

Leadership That Makes a Difference

The best Sales Managers don't spend the entire day behind a desk. They're engaged with their people, their customers, their deals, and their business.

They know when to coach, when to challenge, when to step in, and when to let someone succeed on their own. They create expectations, provide the tools and support to meet them, and build a culture where people want to perform.

• Paid Holidays
• Paid Time Off
• 401(k) with Company Match
• Employee Referral Program
• Employee Discounts

Benefits following 60 days of employment include:

• Medical, Dental, and Vision Insurance
• Employer-Paid and Voluntary Life Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness, and Hospital Insurance
• Healthcare and Dependent Care Savings Accounts
• Employee Assistance Program
• Pet Insurance, Will Preparation Services, and Travel Assistance

Johnson Hyundai of Apex and Johnson Automotive participate in E-Verify and are Equal Opportunity Employers. We consider qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.

Safety Matters: All employment offers are contingent upon satisfactory completion of a Background Check, Drug Test, and Motor Vehicle Report.