Automotive Sales Consultant

Preston Automotive Group; Wilmington (DE); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Competitive pay/commission

Comprehensive training

Health benefits

401(k) with company match

Birthday PTO

Employee discounts

Career advancement

5-day work week

Job summary

Preston Automotive Group in Wilmington, Delaware seeks an Automotive Sales Consultant to build lasting customer relationships, assess needs, and guide buyers through the car purchase journey. You will aim to exceed sales targets while delivering outstanding service and satisfaction throughout the process.

You will greet customers, present vehicle information, and collaborate with finance teams to secure deals.

Qualifications

• Strong communication and interpersonal skills.
• Exceptional customer service with relationship-building focus.
• Self-motivated and driven to exceed targets.
• Ability to work in a fast-paced, competitive sales environment.
• CRM experience is a plus but not required.

Responsibilities

• Follow Preston Automotive Group’s core values: Integrity, Urgency, Teamwork, Personal Growth, Attention to Detail, Community.
• Greet customers professionally and engage them in conversation.
• Conduct needs assessments to understand requirements and preferences.
• Provide detailed information about inventory, features, and pricing.
• Assist customers in test drives and explain model benefits.
• Navigate pricing options and negotiations with customers.
• Collaborate with finance/insurance to finalize sales paperwork.
• Maintain knowledge of automotive trends and competitors.
• Follow up after sale to ensure satisfaction and address concerns.
• Meet and exceed monthly sales targets and performance goals.

Skills

Communication skills

Interpersonal skills

Customer service

Self-motivated

CRM experience

Education

High school diploma or equivalent

Job description

Job Description

We are seeking passionate and results-driven Automotive Sales Consultants to join our dynamic sales team. As an Automotive Sales Consultant, you will be responsible for building and maintaining strong relationships with customers, understanding their needs, and guiding them through the car buying process. Your primary objective will be to exceed sales targets, deliver exceptional customer service, and ensure customer satisfaction throughout the sales process.

Responsibilities

• First and foremost, follow the Preston Automotive Group’s Core Values: Integrity, Urgency, Teamwork, Personal Growth, Attention to Detail, and Community.
• Greet and engage customers in a friendly and professional manner.
• Conduct thorough needs assessments to understand customers' requirements and preferences.
• Provide accurate and detailed information about our vehicle inventory, features, and pricing.
• Assist customers in test driving vehicles and explaining the benefits and features of each model.
• Conduct negotiations and present pricing options to customers.
• Collaborate with the finance and insurance teams to secure financing and complete sales documentation.
• Maintain a comprehensive knowledge of current automotive industry trends, products, and competitors.
• Follow up with customers after the sale to ensure satisfaction and address any concerns.
• Meet and exceed monthly sales targets and performance goals.

Benefits

• Competitive pay plan/commission structure.
• Comprehensive training program to continually enhance your sales skills and product knowledge.
• Medical, dental, and vision insurance.
• 401(K) retirement plan which includes a company match.
• A generous PTO program that includes a paid day off for your birthday!
• Employee discounts on vehicle purchases and services.
• Opportunities for career advancement and professional growth.
• 5-day work week.

Qualifications

• Previous experience in automotive sales or a similar customer-facing role is preferred but not required.
• Strong communication and interpersonal skills.
• Exceptional customer service skills with a focus on building long-term relationships.
• Self-motivated and driven to achieve sales targets.
• Ability to work in a fast-paced and competitive sales environment.
• Proficient computer skills. Experience with CRM software is a plus, but not required.
• Valid driver's license with an acceptable driving record.
• High school diploma or equivalent.

About Us

The Preston Automotive Group has been selling and servicing vehicles across Delmarva since 1975. Our group has grown to 11 different brands in 15 cities. From Baltimore, MD to Keller, VA to Aberdeen, MD we have opportunities across all departments as we continue to grow our group! We are proud of our family-oriented culture, and we are active members in the communities we serve. We believe that what truly separates us from other employers is our commitment to grow our employees. We are proud to consistently promote from within and offer a variety of leadership trainings to help our employees succeed.

Work Environment & Physical Demands

Duties are performed on the dealership premises, both indoors and outdoors and on customer test drives. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments. While performing the duties of this job, the employee is regularly required to talk or hear and is frequently required to stand, walk and sit. The position requires regular and predictable attendance. Scheduled shifts will include evening hours, weekends, and holidays.

Preston Automotive Group is an equal opportunity employer. We are a drug free workplace, and all offers of employment are contingent upon passing a background screening which includes criminal background check, review of motor vehicle records, verification of SSN & passing a drug screening at an approved testing facility.