Automotive Sales Consultant

Mercedes-Benz of Chicago; Chicago (IL); On-site; USD 54,000 - 164,000; Full time

Job summary

Mercedes-Benz of Chicago is seeking a Sales Consultant to provide exceptional guest experiences and assist customers in finding their perfect vehicle. Join a leading company within a family-owned automotive group, offering competitive pay and a strong support network for career growth.

Benefits

Health insurance

Vision insurance

Paid time off

401(k)

401(k) matching

Flexible spending account

Life insurance

Employee assistance plan

Disability insurance

Qualifications

• Valid driver's license and clean driving record.
• Previous experience in a sales role preferred.

Responsibilities

• Assist customers in selecting the perfect vehicle that meets their needs.
• Conduct vehicle demonstrations and showcase features and benefits.

Skills

Consultative selling skills

Customer relationship management (CRM)

Job description

At Mercedes-Benz of Chicago our mission is to deliver a world class guest experience through the pursuit of excellence. This journey, fueled by innovation and integrity, has led us to be the nation's #1 family-owned automotive group.

As part of the Fletcher Jones Automotive Group team, you will join a family-owned business invested in the growth of each of its team members. You'll drive your career with cutting-edge training, enjoy mentorship from experienced leaders, unlock excellent benefits, and more. Your next opportunity awaits! We are seeking a Sales Consultant to join our team.

• Health insurance
• Vision insurance
• Paid time off
• 401(k)
• 401(k) matching
• Flexible spending account
• Life insurance
• Employee assistance plan
• Disability insurance

The Sales Consultant is responsible for assisting customers to find the perfect vehicle that meets their needs and providing an exceptional guest experience through the sales process.

Responsibilities

• Engage with customers and exhibit consultative selling skills while assisting them in selecting a vehicle.
• Assist customers in making an informed purchasing decision by providing detailed product information including features and specifications.
• Conduct vehicle demonstrations and test drives to showcase the unique features and benefits of different models.
• Stay up-to-date on industry trends, new vehicle models and competitive offerings to effectively communicate product advantages to customers.
• Build and maintain strong relationships with customers to ensure repeat business and referrals.
• Demonstrate proficiency in using CRM software and other sales tools to manage customer interactions and track sales progress.
• Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately; assume ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

Qualifications

• Valid driver's license and clean driving record
• Previous experience in a sales role preferred

Pay : the expected annual range is $54,000 - $164,000 / year

At Mercedes-Benz of Chicago, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.

We are an Equal Opportunity Employer

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