Automotive Sales Associate

Toyota-of-Urban; Urbana (IL); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

$50k-$100k potential pay with bonuses

Medical, Dental, Vision Insurance

401k

Paid Vacation and Sick Time

Paid Training

Discounts on vehicles and services

Growth opportunities

Job summary

Ed Napleton Automotive Group is seeking a Sales Associate at Napleton Toyota of Urbana to greet customers, understand needs, and guide them to the right vehicle. You will follow up, build relationships, explain options, and ensure smooth delivery with warranty and paperwork completed.

The role emphasizes customer service, teamwork, and growth within a large automotive group that values experience and a positive customer experience.

Qualifications

• 2+ years of sales or customer service experience.
• Bi-lingual English/Spanish is a plus.
• Minimum high school diploma or GED equivalent.
• Excellent customer service, organizational and negotiation skills.
• Self-motivated, goal oriented and enthusiastic team player.
• Background check may be required by local laws.
• 18+ years of age to comply with driving policy.

Responsibilities

• Assist customers entering the dealership and help select a suitable vehicle.
• Provide timely follow-up and maintain strong customer relationships.
• Explain product performance and options to customers, and determine needs.
• Deliver vehicles ensuring customer understands features, warranties, and paperwork.
• Keep informed about inventory and features to benefit customers.
• Introduce customers to service department personnel to highlight service quality.

Skills

Sales experience

Customer service

Bilingual English/Spanish

Negotiation skills

Education

High school diploma or GED

Job description

The Ed Napleton Automotive Group is looking for our Sales Associate. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Toyota of Urbana, the Sales Associate is an exciting, fast-paced opportunity with incredible growth potential. Our sales associates are the face of the dealership and help to ensure the positive customer experience we are known for.

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

• Potential pay range of $50,000-$100,000 per year. This includes incentive-based pay, so your skills and efforts drive your income.
• Family Owned and Operated – 90+ years in business!
• Medical, Dental, Vision Insurance, 401k
• Paid Vacation and Sick Time
• Paid Training
• Discounts on products, services, and vehicles
• Fantastic Growth Opportunities

Job Responsibilities:

• Assisting customers who enter the dealership, answering their questions and helping them select a vehicle that is right for their needs
• Provide timely follow up and maintain strong relationships with customers
• Explaining product performance, application and benefits to prospects and describing all optional equipment available for customer purchase. Determine each customer’s vehicle needs by asking questions and listening
• Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle’s operating features, warranty, and paperwork, and it lays the foundation for customer loyalty
• Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers
• Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department.

Job Requirements:

• 2+ years of Sales or Customer Service Experience
• Bi-lingual English/Spanish is a +
• Minimum high school diploma or GED equivalent required
• Excellent customer service, organizational and negotiation skills
• Self-motivated, goal orientated and enthusiastic presence in a team environment
• Prior proven customer-service or retail sales experience
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws