Automotive Sales Assistant

Lafontainegm; Highland (MI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Referral program

Discounts on sales/service

Benefits package

Voluntary benefits

401(k) match

Holiday savings plan

Paid time off

Holiday pay

Job summary

LaFontaine Automotive Group is hiring an Automotive Sales Assistant to support Sales Consultants and Managers in our showroom. You will help customers, describe vehicles, and coordinate test drives.

This entry‑level role requires a high school diploma, a valid driver's license, and solid communication skills; Reynolds & Reynolds experience is a plus. We offer a comprehensive benefits package, employee discounts, and opportunities for growth within our community‑driven company.

Qualifications

• Must be dependable, friendly, enthusiastic and self-motivated.
• Office Experience.
• General Telephone Skills.
• Typing.
• Documentation Skills.
• Verbal Communication.
• Written Communication.
• Organized with attention to detail and accuracy.
• Reynolds and Reynolds preferred but not mandatory – will train.
• Excellent organizational and time management skills with ability to follow-through.

Responsibilities

• Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Update customer records in dealerships applications as required.
• Contact customers to answer basic procedural questions.
• Coordinate test drives and trade vehicle appraisals.
• Pull vehicle invoices.
• Run rebate summaries on vehicles.
• Work with the finance department to obtain the necessary customer information for credit approvals.
• Work with the service department to ensure accessory installations.
• Schedule appointments & deliveries.
• Reconcile monthly volume of sales.
• Other duties as assigned.

Skills

Dependable

Friendly

Enthusiastic

Self-motivated

Office experience

Telephone skills

Typing

Documentation

Verbal communication

Written communication

Organized

Time management

Reynolds and Reynolds training

Education

High School Diploma or GED

Tools

Reynolds and Reynolds

Job description

AUTOMOTIVE SALES ASSISTANT

Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you!

THE POSITION:

The Automotive Sales Assistant works in the dealerships showroom to provide assistance to Sales Consultants, Sales Managers, and directly assisting customers.

THE PERKS:

• Competitive Compensation
• Employee Referral Program
• Employee Discounts on Sales and Service
• Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
• Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
• 401(k) and Employer Match
• Holiday Savings Program with Employer Match
• Paid Time Off
• Holiday Pay

Skills & Qualifications:

• Must be dependable, friendly, enthusiastic and self-motivated.
• Office Experience
• General Telephone Skills
• Typing
• Documentation Skills
• Verbal Communication
• Written Communication
• Organized with attention to detail and accuracy.
• Reynolds and Reynolds preferred but not mandatory – will train.
• Excellent organizational and time management skills with ability to follow-through.

Education and Experience:

• High School Diploma or GED.
• Valid driver’s license and satisfactory Motor Vehicle Report (MVR) are required.

Essential Duties & Responsibilities:

• Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Update customer records in dealerships applications as required.
• Contact customers to answer basic procedural questions.
• Coordinate test drives and trade vehicle appraisals.
• Pull vehicle invoices.
• Run rebate summaries on vehicles.
• Work with the finance department to obtain the necessary customer information for credit approvals.
• Work with the service department to ensure accessory installations.
• Schedule appointments & deliveries.
• Reconcile monthly volume of sales.
• Other duties as assigned.

Physical Requirements:

• While performing the duties of this job, the employee is frequently exposed to outside weather conditions.
• Regularly required to stand, talk, and hear.
• Frequently is required to walk and sit.
• Is potentially exposed to exhaust fumes or other airborne particles.
• Occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision.

THE COMPANY:

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations. The group employs nearly 3,000 individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel. Visit www.familydeal.com for additional details.

Our Mission:

To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience.

Our Core Values:

Accountability, Responsibility, Respect, Communication, Teamwork, Passion.

LaFontaine Automotive Group is an equal opportunity employer.