Automotive Sales Advisor

Asbury Automotive Group; Vienna, Northern (VA, KY); Hybride; USD 40 000 - 120 000; Plein temps

Avantages offerts par ce poste

Weekly pay

Paid holidays & PTO

Paid training

Stock awards

Health insurance

Résumé du poste

Koons Buick GMC Woodbridge is seeking an Automotive Sales Advisor to respond to online vehicle inquiries via phone and email, guiding customers from the initial buying stage through the final sale. The role emphasizes building lasting customer relationships, using the Asbury selling process, and maintaining accurate CRM records.

The ideal candidate has strong communication and computer skills, is self-motivated, and willing to work evenings or weekends as needed.

Qualifications

• Must have excellent customer service and communication skills.
• Experience using a CRM database is a plus.
• Strong computer and phone skills are required.
• Bi-lingual abilities are a plus.
• Self-motivated and a team player attitude is essential.
• Must be 18 years of age or older and have a valid driver's license.

Responsabilités

• Respond to online vehicle inquiries by phone and email.
• Lead customers through the initial buying process to final sale.
• Build rapport and establish a referral network.
• Schedule, confirm, and follow up on appointments; conduct test drives.
• Maintain professional attire and appearance; support the sales team.

Connaissances

Customer service

Communication

CRM

Phone skills

Self-motivated

Team player

Bi-lingual

Driver's license

Description du poste

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Sales Advisor at Koons Buick GMC Woodbridge, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day.

The Sales Consultant's primary role in the dealership is to respond to customers that inquire about a vehicle advertised on-lineutilizing phone and email methods. The Sale Consultant works with customers who visit the store directly taking them through the initialbuying process through to the final sale.

• Contacting and communicating with customers to identify needs using the Asburyselling process
• Build rapport with customers to build a base of referrals to establish customer network
• Answer internet leads with in the stores required time and email product information with pricing
• Answer sales phone calls and set appointments for customers
• Confirm appointments
• Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business
• Conduct test drives and vehicle walk arounds with customer
• Work with the customer from start to finish throughout the buying process
• Must have motivation to be successful
• Exhibitgreat customer service skills
• Must be able to create and maintain customer relationships
• Strong computer & phone skills
• Experience utilizing and maintaininga customer relations management database
• Prior automotive sales or retail experience, customer service, call center, or business developmentexperience a plus
• Maintain professional business attire and appearance
• Bi-lingual is always a plus
• Self-motivated and a team player
• Must be a minimumof eighteen years of age
• Must have a valid Driver's License
• Must be able to pass pre-employment screenings (background & drug test)

Company Benefits:

Pay and Recognition:

• Weekly pay
• From $40,000 to $120,000li>
• Paid holidays & paid time off
• Paid training
• Stock Awards(select management and front-line team members eligible)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax-free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Pet Insurance

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

• TechnicianStudent loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Employee referral program with bonus opportunities