Automotive Retail Specialist: Customer Service

AutoZone; Macedonia (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

AutoZone in the United States is seeking a Senior Retail Sales Associate to deliver WOW! customer service, help customers find the right parts, and drive sales. You’ll maintain stock, assist with product selection, and provide expert advice in a fast-paced store environment.

The role emphasizes teamwork, leadership, and safety, with a full-time schedule including mornings, nights, weekends and overtime. ASE certification and bilingual English/Spanish communication are valued, along with a high

Qualifications

• High school diploma or GED required.
• ASE Certification preferred for service expertise.
• Bilingual Spanish/English required for customer interactions.
• Good automotive parts knowledge and retail experience.
• Able to lift and handle merchandise safely.

Responsibilities

• Engage customers with automotive advice and product recommendations.
• Assist customers with parts selection and installations when needed.
• Maintain organized inventory and stocking, follow cash handling procedures.
• Support team, uphold safety policies and loss prevention.
• Communicate clearly in English and Spanish to ensure positive interactions.

Skills

Bilingual Spanish/English

Exceptional Communication

Automotive knowledge

Education

High School Diploma or GED

ASE Certification

Job description

AutoZone in the United States is seeking a Senior Retail Sales Associate to deliver WOW! customer service, help customers find the right parts, and drive sales. You’ll maintain stock, assist with product selection, and provide expert advice in a fast-paced store environment.

The role emphasizes teamwork, leadership, and safety, with a full-time schedule including mornings, nights, weekends and overtime. ASE certification and bilingual English/Spanish communication are valued, along with a high