Automotive Retail Lead: Customer Experience & Growth

belletire; Maumee (OH); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Flexible Spending Account

401(K) with company match

Paid Time Off

Employee Assistance Program

ASE Certification reimbursement

Job summary

Belle Tire is seeking an Assistant Manager in Ohio to support the Store Manager in daily operations, driving sales, profitability and a premium customer experience. You will develop team members, model Belle Tire values, and act as manager on duty when needed.

RESPONSIBILITIES include coaching, customer engagement, inventory control, scheduling, and ensuring safety and compliance. This hands-on leadership role offers growth opportunities and a path toward store management.

Qualifications

• Minimum 2–4 years of leadership in a retail or customer-facing environment.
• Proven ability to lead teams, drive sales, and deliver excellent customer experiences.
• Strong communication, problem-solving, and decision-making skills.
• Financial literacy and comfort with operational reporting and performance metrics.
• Proficiency in POS systems, reporting tools, and Microsoft Office.
• High school diploma or equivalent; degree preferred.

Responsibilities

• Support the Store Manager in coaching, developing, and motivating the store team.
• Lead by example, fostering accountability, teamwork, and engagement with Belle Tire's culture.
• Act as manager on duty in the Store Manager's absence, ensuring alignment and continuity.
• Champion the 6-Step Sales Process to drive sales and customer satisfaction.
• Oversee daily store functions: scheduling, inventory, and shop organization.
• Analyze reports and metrics to identify improvement opportunities and cost control.

Skills

Leadership experience

Communication skills

Problem solving

POS systems

Team development

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

MS Office

POS systems

Job description

Belle Tire is seeking an Assistant Manager in Ohio to support the Store Manager in daily operations, driving sales, profitability and a premium customer experience. You will develop team members, model Belle Tire values, and act as manager on duty when needed.

RESPONSIBILITIES include coaching, customer engagement, inventory control, scheduling, and ensuring safety and compliance. This hands-on leadership role offers growth opportunities and a path toward store management.