Automotive Reconditioning Manager

Sonic Automotive; Orlando (FL); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

401K with company match

Paid time off

Leadership and personal development

Casual dress code

Job summary

EchoPark Automotive in Orlando, FL is seeking an Automotive Reconditioning Manager for our brand-new dealership. The role requires travel for orientation and training at another location and leads the reconditioning team to meet strict quality, volume, and time targets.

You will monitor productivity, coach teammates, coordinate with buyers, and ensure compliance with regulations while driving improvements and guest satisfaction. This is a hands-on leadership role with growth opportunities.

Qualifications

• Experience in automotive reconditioning or service management.
• Knowledge of vehicle mechanical operations.
• Strong computer skills with spreadsheets and data entry.
• Analytical and problem-solving abilities.
• Ability to prioritize multiple tasks and follow up.
• Excellent written and oral communication.
• Detail orientation and ownership.
• Good judgment and decision-making.

Responsibilities

• Monitor daily productivity reports and payroll records.
• Uphold high-quality reconditioning standards and perform spot checks for quality.
• Coordinate the reconditioning phase with the buyer and retail teams.
• Manage sublet vendors to ensure on-time delivery at negotiated rates.
• Comply with federal, state, and local regulations affecting service operations (hazardous waste, OSHA).
• Forecast department goals and lead the team to meet them.
• Ensure team members meet annual training and development goals.
• Foster innovation and celebrate team achievements.

Skills

Automotive Reconditioning

Service Management

Data Analysis

Communication

Prioritization

Multi-tasking

Detail Ownership

Tools

Spreadsheets

Word Processing

Inventory Systems

Job description

EchoPark Automotive is looking to hire an Automotive Reconditioning Manager for our brand new dealership in Orlando, FL. Must be available to travel for orientation and training at another one of our locations.

The Recon Manager is responsible for delivering an outstanding employment experience, coaching, assisting, and supporting reconditioning teammates to perform their tasks to the best of their abilities. Our Recon Coach's priority is to help their teams deliver vehicles reconditioned within our quality and time standards. Our business model requires a complete accounting of the internal and sublet repairs performed on the vehicles, so proper RO management is a must. To build the brand, the Recon Coach champions our business model and embodies the vision to be among the greatest retailers in the country. To manage the business, the Recon Coach is accountable for achieving the desired targets for volume, quality, and time standards, guest satisfaction, profitability, market share, and brand identity.

What You Will Do

• Monitor daily productivity reports and corresponding payroll records
• Take ownership of high-quality reconditioning standards that minimize comebacks. Conduct periodic spot checks of completed jobs for thoroughness and quality
• Coordinate the reconditioning phase of the overall used vehicle supply chain with the buyer team and retail team
• Manage sublet work relationships, holding vendors accountable for on-time delivery at negotiated rates
• Understand, keep abreast of, and comply with federal, state, and local regulations that affect service operations, such as hazardous waste disposal and OSHA's right-to-know
• Forecast goals and objectives for the department/individuals, and strive to meet them as a team leader
• Make sure each member of your team achieves their annual training and development goals
• Keep an open mind about how we can constantly innovate
• Have fun and celebrate with your team when they achieve their goals

What We're Looking For

• Automotive Reconditioning or Service Management experience required
• Have a general knowledge of vehicle mechanical operations
• Strong computer knowledge including spreadsheets, word processing, data entry, inventory systems
• Strong analytical and problem-solving skills required
• Proven ability to prioritize multiple tasks and follow up consistently
• Strong oral and written communication skills
• Ability to take ownership of the details – large and small
• Decision-making that demonstrates good judgment

What We Offer

• Salary of $95k - $110K per year plus bonus potential
• Health, Dental, and Vision Insurance
• 401K with company match
• Paid time off
• Access to leadership and personal development programs
• Casual dress code

Additional Information

You can read more about our organization and our exciting growth at www.echopark.com.