Automotive Reconditioning Admin

Cox; Euless (TX); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Seven paid holidays

Bereavement leave

Job summary

Cox Automotive is seeking a Reconditioning Administrative role in Texas to oversee vehicle reconditioning for wholesale and retail channels. You will monitor client expectations, verify information, and ensure accurate data entry across AS400 and related systems.

The position requires strong clerical experience, excellent communication skills, and the ability to manage multiple data streams while maintaining safety and compliance.

Qualifications

• High School Diploma or equivalent required.
• 2 years of clerical or administrative support experience.
• Valid driver's license and clean driving record.
• Excellent communication and organizational skills.
• Advanced computer software skills required.
• Ability to perform repetitive data entry with accuracy.

Responsibilities

• Perform clerical and administrative duties related to vehicle recon fulfillment and meet all clients' SLAs.
• Maintain client account agreements, vehicle files, records, and completion data.
• Create, maintain, and audit charges for reconditioning fees.
• Analyze and manage client reports and vehicle throughput via daily reports.
• Perform data entry and verify customer vehicle information in the system.
• Respond to client inquiries and provide quality service; resolve problems.
• Receive vehicle and registration information from clients seeking recon services.
• Enter pertinent information into AS400, VCf, RPP; approve client requests.
• Monitor and track vehicle repairs using AS400/VCF/RPP systems.
• Communicate with Recon Shop management to meet SLAs and timelines.
• Review completed work to ensure tracking and processing are met or exceeded.
• Work with finance/local management to ensure accurate charges.
• Demonstrate safety by following procedures and supporting Safety Excellence.

Skills

Clerical experience

Communication skills

Organizational skills

Data entry

Computer software skills

Office equipment operation

Education

High School Diploma or equivalent

Tools

AS400

VCF/RPP systems

MS Office software

Job description

This position is responsible for overseeing the reconditioning of vehicles, including wholesale and retail, through the reconditioning market center. The Automotive Recon Admin monitors and communicates all activities related to the reconditioning of client expectations and verifies that required information, paperwork, and data entry are accurate.

Job Responsibilities:

• Perform various clerical and administrative duties relating to vehicle recon fulfillment, meeting all clients' SLAs
• Maintain client account agreements, vehicle files, records of the completion of reconditioning work, and other required information.
• Create, maintain, and audit accurate charges for reconditioning fees related to vehicles processed.
• Analyze and manage client's reports and vehicle throughput via daily report/query capabilities.
• Perform data entry and verify that customer vehicle information is accurately recorded in the system.
• Respond to client and corporate inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems.
• Receive vehicle and registration information from clients interested in reconditioning services.
• Enter all pertinent information into software applications, AS400, and RPP, and approved work requested by the client.
• Utilize the AS400/VCF/RPP systems to monitor and track vehicle repairs.
• Communicate with Recon Shop management and posting & procurement to meet client SLAs
• Monitor vehicles through the reconditioning fulfillment process to ensure timeline commitment is met.
• Review completed work, ensuring clients' tracking and processing are achieved and/or exceeded.
• Work with finance/local management to ensure customers are charged accurately.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
• Perform other duties as assigned by management.

Qualifications:

• High School Diploma or equivalent
• 2 years of clerical or administrative support experience
• Valid driver's license and safe driving record.
• Excellent communication and organizational skills.
• Advanced computer software skills necessary.
• Must be able to use general office equipment (i.e., copier, fax machine, etc.).
• Ability to perform repetitive data entry tasks and manual dexterity.
• Vision abilities required include close, distance, and depth perception.
• Ability to sit or stand for prolonged periods of time. Regularly required to stand, walk, reach, talk, and hear. Frequently required to stoop, kneel, crouch, bend, squat, and climb.

MSCOX

USD 16.59 - 24.86 per hour

Compensation:

Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets