Automotive Program Specialist

CA Bureau of Automotive Repair; Riverside (CA); Hybrid; USD 79,000 - 98,000; Full time

Benefits offered by this job

Free Parking

Job summary

CA Bureau of Automotive Repair in Riverside, CA seeks a Field Operations & Enforcement Division Specialist to supervise quality control, investigations, complaint resolution, and disciplinary actions, while training and guiding the field office staff.

The role requires collaboration, strong communications, analytical decision-making, and the ability to work 8:00 am–5:00 pm, Monday–Friday, with up to 40 hours weekly and about half time in the field.

Qualifications

• Knowledge of automotive equipment maintenance and repair.
• Ability to operate automotive repair tools, purchase parts, keep inventory records and reconcile reports.
• Ability to work cooperatively, maintain attendance, meet deadlines and act professionally.
• Ability to analyze information and make timely decisions.
• Ability to ask effective questions, evaluate information, apply guidelines, and decide accurately.
• Ability to work independently with minimum supervision.
• Proficiency in using computers to complete daily tasks.
• Positive attitude and highly motivated.
• Excellent verbal and written communication skills.
• Excellent organizational skills.

Responsibilities

• Quality control, report review, investigations, and complaint resolution.
• Disciplinary action, probation monitoring, and field office support.
• Provide training and guidance to field office staff.
• Promote inclusive, safe, and discrimination-free workplace.
• Ensure equitable services and collaboration with underserved communities and tribal governments.
• Work toward improving outcomes for all Californians.

Skills

Automotive equipment knowledge

Automotive repair tools

Teamwork and professionalism

Information analysis

Questioning and decision making

Independent work

Computer utilization

Positive attitude

Verbal communication

Organizational skills

Job description

Job Title

Field Operations & Enforcement Division Specialist

Department

Department of Consumer Affairs

Position Number

JC-533579

Multiple positions available.

Salary

$7,071.00 - $8,788.00 per Month. New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Location

Riverside County, Riverside, CA

Telework

Hybrid

Job Type

Permanent, Full Time

Facility

Bureau of Automotive Repair

Work Shift

8:00 am - 5:00 pm

Work Week

Monday - Friday

Work Hours

The incumbent works up to 40 hours per week in an office setting. Approximately 50% of the time may be spent in the field.

Duties

Under the general direction of the Automotive Program Supervisor II, the Automotive Program Specialist is responsible for quality control and report review, investigations, complaint resolution, disciplinary action, probation monitoring and support of the field office by providing training and guidance.

Employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.

Eligibility and Working Conditions

Candidates who reside outside of the State of California may be admitted to the job interview; they must reside in California once hired.

Effective July 1, 2025, the Personal Leave Program 2025 reduces a monthly salary in exchange for leave credits. The salary range(s) included do not reflect the reduction.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Desirable Qualifications

• Knowledge of equipment and methods used in the maintenance and repair of automotive equipment.
• Ability to operate tools used in automotive repair, inspect automotive equipment, purchase parts and materials, keep accurate records of inventory, reconcile and make reports, follow oral and written directions.
• Ability to work cooperatively with others, work efficiently, report to work on time, maintain consistent attendance, work under changing priorities or deadlines, look and act in a professional manner, and exhibit courteous behavior toward coworkers at all times.
• Ability to analyze information and make decisions in a competent and timely manner.
• Ability to ask effective questions, evaluate information, apply guidelines and procedures, and make accurate and timely decisions.
• Ability to work independently with minimum supervision.
• Ability to maximize utilization of computers to accomplish daily tasks.
• Positive attitude and highly motivated.
• Excellent verbal and written communication skills.
• Excellent organizational skills.

Benefits

Benefit information can be found on the CalHR website and the CalPERS.

• Free Parking

Special Requirements

• The position requires a valid California driver’s license (CDL). Provide a PDF photocopy of front and back of CDL.
• Medical Clearance prior to being hired.
• Applicants shall have a work record clear of revocation or suspension of departmental-issued licenses for Vehicle Safety Systems Inspection, Smog Technician, and/or Smog Inspector.

Check for Conflict of Interest

This position is subject to Title 16, section 3830 of the California Code of Regulations, the Department of Consumer Affairs' Conflict of Interest Regulations. The incumbent must submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1, and within 30 days of leaving office.

Contact Information

• Hiring Unit Contact: Sasha Klatt, [phone], [e-mail]
• EEO Contact: EEO Officer, [phone], [e-mail]

Equal Opportunity Employer Statement

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability, exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.