Automotive Parts Specialist | Customer-Focused & Growth

Dutch Miller Subaru; Charleston (WV); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Plan + Match

Paid time off and vacation

Short Term/Long Term Disability

Growth opportunities

Paid Training

Employee vehicle purchase plans

Long term job security

Health and wellness

Discounts on products and services

Job summary

Dutch Miller Subaru in Charleston, WV is seeking a Parts Sales Associate to oversee the parts sales process from start to finish with a friendly, professional approach. You will read parts catalogs, quote prices and support internal and external customers with high-level service.

We offer comprehensive benefits including medical, dental & vision insurance, a 401(k) with match, paid time off, disability coverage, paid training, growth opportunities and employee vehicle purchase plans.

Qualifications

• High School Diploma or equivalent; prior auto parts sales experience preferred.
• Eager to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Valid driver's license and clean driving record.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively regarding customer parts status.
• Read and understand the parts catalog when looking up parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify parts and pricing.
• Provide high level service to internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtain credit authorization.
• Shipping and receiving of inventory.

Skills

Customer service

Interpersonal skills

Time management

Read safety docs

Education

High School Diploma or equivalent

Job description

Dutch Miller Subaru in Charleston, WV is seeking a Parts Sales Associate to oversee the parts sales process from start to finish with a friendly, professional approach. You will read parts catalogs, quote prices and support internal and external customers with high-level service.

We offer comprehensive benefits including medical, dental & vision insurance, a 401(k) with match, paid time off, disability coverage, paid training, growth opportunities and employee vehicle purchase plans.