Automotive Parts Specialist — Bilingual Customer Expert

O'Reilly Auto Parts; Lonoke (AR); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, dental, and vision insurance

Educational assistance programs

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in Lonoke, Arkansas. The role involves providing high-level service to customers, supporting management tasks, and assisting with merchandise selection. Key qualifications include outstanding customer service skills, multitasking ability, and familiarity with automotive parts. The position offers competitive wages, paid time off, and opportunities for career growth in a supportive work environment.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Provide high-level service to retail and installer customers.
• Assist store management in assigned tasks.
• Greet customers and assist in merchandise selection.
• Maintain and secure the cash drawer.
• Address and resolve customer complaints.
• Perform in-store services such as battery testing and wiper installation.

Skills

Customer service

Multitasking

Alphanumeric matching

Tools

Brake lathe

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in Lonoke, Arkansas. The role involves providing high-level service to customers, supporting management tasks, and assisting with merchandise selection. Key qualifications include outstanding customer service skills, multitasking ability, and familiarity with automotive parts. The position offers competitive wages, paid time off, and opportunities for career growth in a supportive work environment.