Automotive Parts Specialist

Genuine Parts Company; Iowa Falls (IA); On-site; USD 26,000 - 38,000; Full time

Job summary

Genuine Parts Company, a leading Napa retail store, seeks a Store Pro to serve as the primary contact for customers, delivering high-quality automotive parts solutions and outstanding service in a fast-paced retail setting.

The role emphasizes accurate parts recommendations, strong product knowledge, and teamwork to support store performance and continuous improvement within NAPA operations.

Qualifications

• High School Diploma or GED is required.
• Valid Driver's License is required.
• Strong communication and interpersonal skills are essential.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders, and support efficient logistics.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional store environment.
• Assist with inventory control activities, including receiving merchandise and stocking shelves.
• Contribute to store operations and team support tasks to optimize performance.
• Support continuous improvement initiatives related to store processes and standards.

Education

High School Diploma or GED

Valid Driver's License

Strong communication and interpersonal skills

Customer-focused mindset and problem-solving

Tools

POS systems

Inventory/catalog tools

Delivery management systems

Job description

Genuine Parts Company, a leading Napa retail store, seeks a Store Pro to serve as the primary contact for customers, delivering high-quality automotive parts solutions and outstanding service in a fast-paced retail setting.

The role emphasizes accurate parts recommendations, strong product knowledge, and teamwork to support store performance and continuous improvement within NAPA operations.