Automotive Parts Sales & Service Pro

AutoZone; Florence (AZ); On-site; USD 18,000 - 23,000; Full time

Job summary

AutoZone in Arizona is hiring a Retail Sales Associate to help customers find right parts and solutions, stock shelves, and support store operations. You’ll use product knowledge to guide purchases, answer questions, and deliver WOW!

customer service in a fast-paced environment. Ideal candidates communicate effectively in English and Spanish, enjoy teamwork, and are flexible to work mornings, evenings, weekends, and overtime as needed.

Qualifications

• Engage with customers and provide automotive advice.
• Collaborate with managers and teammates to create a motivated, productive store environment.
• Recommend products, services, and promotions to enhance customer experience and meet sales goals.
• Restock merchandise, maintain organization, follow POS procedures and loss prevention policies.
• Utilize structured processes to complete tasks; follow safety policies and use PPE.
• Stay up to date on automotive parts, tools and promotions through AutoZone systems.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.
• Collaborate with managers and teammates to create a motivated, productive store environment.
• Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics.
• Restock merchandise, maintain organization, and follow proper POS procedures and loss prevention policies ensuring proper financial management.
• Utilize structured processes to complete assigned tasks efficiently. Follow company safety policies and use Personal Protective Equipment (PPE) to maintain a secure work environment.
• Stay up to date on automotive parts, tools, and promotions through AutoZone systems.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.

Skills

Customer service

Team leadership

Sales & promotions

Inventory management

Safety compliance

Product knowledge

Bilingual English/Spanish

Diagnostics (basic)

Job description

AutoZone in Arizona is hiring a Retail Sales Associate to help customers find right parts and solutions, stock shelves, and support store operations. You’ll use product knowledge to guide purchases, answer questions, and deliver WOW!

customer service in a fast-paced environment. Ideal candidates communicate effectively in English and Spanish, enjoy teamwork, and are flexible to work mornings, evenings, weekends, and overtime as needed.