Automotive Parts Pro: Expert DIY Support & Sales

Advance Stores Company Inc (500); United States; On-site; USD 42,000 - 54,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert knowledge to DIY customers and support advanced store operations. The role focuses on parts identification, customer service, and performing battery and wiper services to meet sales goals.

Candidates should have 3-5 years of automotive parts experience with proven sales ability. ASE certification is preferred; a valid driver's license is required. Flexibility to work days, evenings, and weekends is expected.

Qualifications

• 3-5 years of automotive parts experience
• Proven sales ability with past fulfillment of customer transactions
• ASE certification preferred, but not required
• Valid driver's license
• Strong customer service and communication skills
• Ability to work days, evenings, and weekends

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive parts knowledge

Customer service

English communication

Microsoft Word

Organizational skills

Education

Driver's license

ASE certification (preferred)

Tools

POS systems

Parts lookup systems

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert knowledge to DIY customers and support advanced store operations. The role focuses on parts identification, customer service, and performing battery and wiper services to meet sales goals.

Candidates should have 3-5 years of automotive parts experience with proven sales ability. ASE certification is preferred; a valid driver's license is required. Flexibility to work days, evenings, and weekends is expected.