Automotive Parts Pro — DIY Tech & Service Specialist

Advance Auto Parts; Port Reading (NJ); Vor Ort; USD 21.000 - 23.000; Vollzeit

Benefits dieser Stelle

Health and wellness benefits

Equal opportunity employer

Zusammenfassung

Advance Auto Parts in the United States is seeking a Retail Parts Pro to support advanced DIY customer services, with expert knowledge of store systems, parts and automotive knowledge. The role requires high standards of service and the ability to perform battery installation, testing, and other DIY tasks.

Prior experience: 3-5 years in automotive parts; valid driver's license; strong communication and computer skills. The position is full time with varied shifts.

Qualifikationen

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Aufgaben

• Facilitate selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Kenntnisse

Automotive systems knowledge

English language skills

POS and parts lookup

MS Word/Excel

Diagnostic testing equipment

Customer service orientation

Safety knowledge

Ausbildung

Driver's license

Tools

Microsoft Word/Excel

Jobbeschreibung

Advance Auto Parts in the United States is seeking a Retail Parts Pro to support advanced DIY customer services, with expert knowledge of store systems, parts and automotive knowledge. The role requires high standards of service and the ability to perform battery installation, testing, and other DIY tasks.

Prior experience: 3-5 years in automotive parts; valid driver's license; strong communication and computer skills. The position is full time with varied shifts.