Automotive Parts Pro - DIY Support & Sales Expert

Advance Auto Parts Inc.; United States; On-site; USD 22,000 - 23,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to support DIY customers with expert knowledge of store systems, parts, and automotive diagnostics. The role emphasizes accurate part identification, sourcing from multiple channels, and maintaining inventory integrity.

The position requires 3–5 years in automotive parts with strong sales ability. ASE certification is preferred; valid driver's license required. Expect varied shifts and routine store responsibilities.

Qualifications

• 3-5 years of automotive parts experience.
• Valid driver’s license; ASE certification preferred.
• Ability to read safety rules, operating and maintenance instructions, and parts catalogs.
• Speak and write English (Spanish a plus).

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away and cycle counts.

Skills

Parts knowledge

Sales experience

Parts lookup systems

ASE P2

Customer service

Microsoft Excel

Microsoft Word

Education

ASE certification preferred

Tools

POS systems

Parts catalogs

Job description

Advance Auto Parts is seeking a Retail Parts Pro to support DIY customers with expert knowledge of store systems, parts, and automotive diagnostics. The role emphasizes accurate part identification, sourcing from multiple channels, and maintaining inventory integrity.

The position requires 3–5 years in automotive parts with strong sales ability. ASE certification is preferred; valid driver's license required. Expect varied shifts and routine store responsibilities.