Automotive Parts Pro: DIY Support & Expert Sourcing

Advance Auto Parts Inc.; United States; On-site; USD 38,000 - 46,000; Full time

Job summary

Advance Auto Parts, Inc. is hiring a Retail Parts Pro to support advanced DIY customer needs with expert store systems knowledge and automotive parts expertise.

The role emphasizes delivering top-notch service, guiding customers, and performing services like battery installation and wiper changes. The candidate should have 3–5 years of automotive parts experience, ASE P2 certification or readiness, and a valid driver's license.

Qualifications

• 3–5 years of prior automotive parts experience.
• ASE P2 certification preferred or ASE ready equivalent.
• Must have a valid driver's license.
• Ability to read and interpret parts catalogs and safety manuals.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities including task assignment, safety, and opening/closing duties.
• Assist in store inventory processes including truck put away, cycle counts, and back stock.
• Store cleanliness including floors, bathrooms, and parking lot.
• Provide DIY services including battery installation and testing, wiper installs, etc.

Skills

GAS2 selling

Customer service

Parts knowledge

Inventory systems

Parts lookup systems

Diagnostic/testing equipment

Microsoft Word/Excel

Education

ASE certification

Tools

POS systems

Parts lookup systems

Microsoft Excel

Job description

Advance Auto Parts, Inc. is hiring a Retail Parts Pro to support advanced DIY customer needs with expert store systems knowledge and automotive parts expertise.

The role emphasizes delivering top-notch service, guiding customers, and performing services like battery installation and wiper changes. The candidate should have 3–5 years of automotive parts experience, ASE P2 certification or readiness, and a valid driver's license.