Automotive Parts Pro — DIY Service & Sales Expert

Advance Auto Parts; Grand Rapids (MI); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading automotive parts retailer in Grand Rapids is seeking a Retail Parts Pro. This role involves providing exceptional customer service, managing DIY services, and utilizing advanced automotive knowledge to assist customers. The ideal candidate will have 3-5 years of automotive parts experience and a strong sales background. This full-time position offers opportunities for growth and requires a valid driver's license.

Qualifications

• 3-5 years of prior automotive parts experience.
• Speak and write English (Spanish a plus).
• Ability to read and interpret safety rules and manuals.
• Strong math skills for calculations.
• Experience with customer transactions.

Responsibilities

• Provide exceptional customer service during visits and calls.
• Manage DIY services like battery installation and testing.
• Maintain store appearance and cleanliness.
• Help with inventory processes and stock management.

Skills

Advanced automotive system knowledge

Sales ability

Customer service skills

Organizational skills

Microsoft Word and Excel

Education

Valid driver's license

Tools

POS systems

Diagnostic equipment

Job description

A leading automotive parts retailer in Grand Rapids is seeking a Retail Parts Pro. This role involves providing exceptional customer service, managing DIY services, and utilizing advanced automotive knowledge to assist customers. The ideal candidate will have 3-5 years of automotive parts experience and a strong sales background. This full-time position offers opportunities for growth and requires a valid driver's license.