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Job summary
A major retail automotive parts company in New Braunfels is seeking a Retail Parts Pro. This is a full-time position requiring expertise in automotive systems and excellent customer service skills. The role involves supporting DIY customers through sales and store services, having a valid driver's license, and being ASE certified is preferred. Strong communication and organizational skills are essential for success.
Qualifications
Working knowledge of automotive systems and diagnostic ability including internal engine, suspension, brakes, electronic, exhaust, etc.
Speak and write English (Spanish a plus); communicate effectively.
Ability to read and interpret safety rules and procedure manuals.
Successfully complete the Parts Knowledge Assessment.
Use basic math accurately.
Ability to work an assortment of days, evenings, and weekends.
Responsibilities
Provide excellent selling experience for DIY customers.
Achieve personal and store sales goals.
Manage DIY services such as battery installation and testing.
Ensure high customer service and store appearance standards.
Assist in store inventory processes.
Skills
Friendly communication
Parts and automotive system knowledge skills
Ability to locate and stock parts
Operating inventory systems and store equipment
ASE P2 certified or ASE ready equivalent
Strong organizational skills
Education
Valid driver's license
ASE Certification Preferred
Tools
Microsoft Word
Microsoft Excel
Job description
A major retail automotive parts company in New Braunfels is seeking a Retail Parts Pro. This is a full-time position requiring expertise in automotive systems and excellent customer service skills. The role involves supporting DIY customers through sales and store services, having a valid driver's license, and being ASE certified is preferred. Strong communication and organizational skills are essential for success.