Automotive Parts Pro — DIY Service Expert

Advance Auto Parts Inc.; Lancaster (Lancaster County); On-site; USD 29,000 - 36,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced functions of the DIY business. The role requires expert knowledge of store systems, automotive parts, and strong customer service skills.

This full-time position includes responsibilities such as battery installation, inventory management, and meeting sales objectives, with opportunities to lead as a key holder. The candidate should have 3–5 years in automotive parts and possess strong communication skills.

Qualifications

• 3-5 years of experience in automotive parts sales or related field.
• Strong customer service and sales skills with a proven track record.
• ASE certification preferred, but not required; willingness to pursue.
• Ability to read and interpret parts catalogs and manuals.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities: task assignment, safety, open/close duties.
• Assist in store inventory processes including truck put away and cycle counts.

Skills

Automotive parts knowledge

Sales/customer service

Communication

Inventory management

Education

High school diploma or equivalent

Tools

POS systems

MS Excel

Inventory software

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced functions of the DIY business. The role requires expert knowledge of store systems, automotive parts, and strong customer service skills.

This full-time position includes responsibilities such as battery installation, inventory management, and meeting sales objectives, with opportunities to lead as a key holder. The candidate should have 3–5 years in automotive parts and possess strong communication skills.