Automotive Parts Pro - DIY Expert & Sales Leader

Advance Auto Parts; New Bern (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading automotive retail company in New Bern seeks a Retail Parts Pro for a full-time role. Responsibilities include providing exceptional customer service, managing DIY services, and achieving sales goals. Ideal candidates should have 3-5 years of automotive parts experience and strong sales abilities. This position requires effective communication and organizational skills, along with knowledge of automotive systems.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Ability to speak and write English; Spanish a plus.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation, testing, wiper installs.
• Ensure high standards of customer service and store appearance.

Skills

Automotive systems knowledge

Sales ability

Customer service skills

Communication

Organizational skills

Basic math skills

Education

Valid driver's license

ASE Certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

A leading automotive retail company in New Bern seeks a Retail Parts Pro for a full-time role. Responsibilities include providing exceptional customer service, managing DIY services, and achieving sales goals. Ideal candidates should have 3-5 years of automotive parts experience and strong sales abilities. This position requires effective communication and organizational skills, along with knowledge of automotive systems.