Automotive Parts Pro: DIY Expert & Customer Solutions

Advance Auto Parts; Marion (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading automotive retailer in Marion, North Carolina, is seeking a Retail Parts Pro. This full-time position involves advanced customer service and sales, requiring expert knowledge in automotive systems and parts. Candidates should have 3-5 years of automotive parts experience and the ability to manage DIY services. Strong communication skills and familiarity with inventory systems are a must for success in this role.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Successfully complete the Parts Knowledge Assessment.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs.
• Ensure high standards of customer service and store appearance.
• Assist in store inventory processes.

Skills

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Operating inventory systems and store equipment

Parts and automotive system knowledge skills

Expert at testing and diagnostic equipment for DIY services

Advanced selling skills for DIY

Education

Certificate, valid driver's license

Tools

Microsoft Word

Microsoft Excel

Job description

A leading automotive retailer in Marion, North Carolina, is seeking a Retail Parts Pro. This full-time position involves advanced customer service and sales, requiring expert knowledge in automotive systems and parts. Candidates should have 3-5 years of automotive parts experience and the ability to manage DIY services. Strong communication skills and familiarity with inventory systems are a must for success in this role.