Automotive Parts & Installer Service Pro

O'Reilly Auto Parts; Temecula (CA); In loco; USD 23.281 - 34.302; Tempo pieno

Descrizione del lavoro

O'Reilly Auto Parts in Temecula, CA is seeking an Installer Service Specialist to support professional customers at the installer counter and oversee delivery workflow. You will ensure accurate, timely order fulfillment and coordinate with delivery staff to meet customer needs.

Applicants should have a strong mechanical background, excellent communication skills, and the ability to work with installers and sales teams.

Competenze

• Strong background in mechanics.
• Above-average communication skills.

Mansioni

• Develop sales relationships with installers and professional customers.
• Take orders over phone/online, invoice, pick and stage parts for delivery.
• Route delivery specialists to ensure timely orders.
• Maintain delivery vehicles and perform daily inspections.
• Log daily mileages in fleet devices.
• Collaborate with Sales Specialists/Territory Managers to serve professionals.
• Verify product and warranty parts are billed before checkout.
• Process core and warranty returns promptly.
• Audit returns for warranty abuse and label correctly.
• Assist on front and retail counters as needed.
• Support backroom duties: auto-loads, returns, stock.
• Assist with labor claims processing.
• All other duties as assigned.

Conoscenze

Mechanic background

Communication skills

Formazione

ASE Certification

Descrizione del lavoro

O'Reilly Auto Parts in Temecula, CA is seeking an Installer Service Specialist to support professional customers at the installer counter and oversee delivery workflow. You will ensure accurate, timely order fulfillment and coordinate with delivery staff to meet customer needs.

Applicants should have a strong mechanical background, excellent communication skills, and the ability to work with installers and sales teams.