Automotive Parts & Customer Service Specialist

AutoZone, Inc.; Durham (NC); Hybrid; USD 18,000 - 23,000; Part time

Benefits offered by this job

Medical, dental, vision plans

401(k) with company match

AutoZone discount

Job summary

AutoZone, Inc. is seeking a Retail Sales Associate in Durham, NC to help customers find the right automotive parts and provide expert advice.

Join a team focused on WOW! Customer Service, maintain organized inventory, support sales goals, and follow safety and POS procedures while building product knowledge. The role offers flexible scheduling, hands-on training, and opportunities for advancement within AutoZone's customer-first culture.

Qualifications

• Must be at least 16 years old to apply.
• Ability to lift, load and deliver merchandise.
• Flexible schedule including mornings, nights, weekends, and overtime.
• Basic automotive knowledge preferred.
• Bilingual in Spanish and English is a plus.

Responsibilities

• Assist customers with automotive parts selection and advice.
• Collaborate with store team to maintain productivity.
• Promote products and promotions to meet sales goals.
• Restock merchandise and manage inventory.
• Follow POS procedures and loss prevention policies.
• Keep up to date on automotive parts and promotions.
• Use diagnostic tools to read codes and suggest solutions.

Skills

Customer service

Spanish & English bilingual

Automotive knowledge

Flexible schedule

Team leadership

Education

ASE Certification

Job description

AutoZone, Inc. is seeking a Retail Sales Associate in Durham, NC to help customers find the right automotive parts and provide expert advice.

Join a team focused on WOW! Customer Service, maintain organized inventory, support sales goals, and follow safety and POS procedures while building product knowledge. The role offers flexible scheduling, hands-on training, and opportunities for advancement within AutoZone's customer-first culture.