Automotive Parts & Customer Care Specialist

AutoZone, Inc.; Stoughton (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental and vision plans

401(k) with company match

Job summary

AutoZone is seeking a Retail Sales Associate to deliver WOW! customer service by guiding customers to the right parts and solutions for their automotive needs.

You will assist with product selection, provide expert advice, and support store operations to maintain a high-energy, customer-focused environment. The role emphasizes teamwork, safety compliance, and a flexible schedule, including mornings, nights, weekends, and overtime as needed.

Qualifications

• Basic automotive parts knowledge is preferred.
• Clear, professional communication in English and Spanish is valued.
• Ability to read vehicle codes with diagnostic tools and explain solutions to customers.

Responsibilities

• Engage customers and provide trustworthy automotive advice.
• Assist with product selection and upsell relevant parts and services.
• Maintain organized, well-stocked shelves and clear POS procedures.
• Follow safety policies and wear PPE as required.
• Support store operations and teamwork to hit sales goals.

Skills

Automotive knowledge

Exceptional communication

Bilingual (Spanish & English)

Customer service experience

Tools

Diagnostic tools

Job description

AutoZone is seeking a Retail Sales Associate to deliver WOW! customer service by guiding customers to the right parts and solutions for their automotive needs.

You will assist with product selection, provide expert advice, and support store operations to maintain a high-energy, customer-focused environment. The role emphasizes teamwork, safety compliance, and a flexible schedule, including mornings, nights, weekends, and overtime as needed.