Automotive Parts Counterperson

I-95-Nissan; Florida; On-site; USD 1,653,000 - 3,031,000; Full time

Benefits offered by this job

Free health insurance option

401(k) with company match

HSA company contributions

Dental & vision insurance

Paid vacation, PTO, and holidays

Career advancement opportunities

Employee discounts on vehicles, parts,

Family-owned and operated culture

Long-term career stability

Fast-paced and team-oriented

Job summary

Krause Auto Group is seeking a Parts Counter Associate to assist customers, technicians, and advisors with parts needs and orders in a fast-paced automotive environment.

You will manage parts pricing, availability, and updates, while maintaining organized inventory and supporting administrative tasks. The role emphasizes accuracy, teamwork, and growth within a multi-brand dealership.

Qualifications

• Experience in automotive parts is preferred.
• Strong communication and customer service skills required.
• Ability to multitask in a fast-paced environment and stay organized.

Responsibilities

• Support customers, technicians and service advisors with parts inquiries, pricing, availability and order updates.
• Read catalogs, pull parts, maintain organized inventory and assist with weekly bin checks.
• Process internal and retail parts requests, bill on repair orders, and handle payments and documentation.

Skills

Customer service

Communication

Attention to detail

Teamwork

Multitasking

Problem solving

Education

High school diploma or equivalent

Job description

Parts Counter Associate

Career Growth | Team Environment | Stable Automotive Career

Krause Auto Group

Join a Team That Keeps the Dealership Running

Krause Auto Group is looking for a motivated, customer-focused, and detail-oriented Parts Counter Associate to join our growing team. If you enjoy working in a fast-paced environment, helping customers and technicians, and building a long-term career in the automotive industry, this is a great opportunity to grow with a successful organization.

For over 30 years, Krause Auto Group has built its reputation on customer satisfaction, employee growth, and promoting from within. We believe our employees are more than just a number—we support individual development, encourage advancement opportunities, and celebrate success stories across every department.

With a portfolio of world-class automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, McLaren, and Lotus across multiple states, you’ll be joining a fast-paced organization with long-term career growth opportunities.

Why You’ll Love It Here

• Free health insurance option available
• 401(k) with company match
• HSA company contributions
• Dental & vision insurance available
• Paid vacation, PTO, and holidays
• Career advancement opportunities—we promote from within
• Employee discounts on vehicles, parts & service
• Family-owned and operated culture
• Long-term career stability
• Fast-paced and team-oriented environment

What You’ll Do

As a Parts Counter Associate, you’ll play a key role in supporting dealership operations by assisting customers, technicians, and service advisors with their parts needs while ensuring accuracy and exceptional service.

Customer & Parts Support

• Assist retail and internal customers with parts inquiries and orders
• Provide accurate parts pricing, availability, and order updates
• Communicate professionally with customers, service advisors, and technicians
• Answer incoming phone calls and respond to parts requests efficiently
• Provide exceptional customer service throughout the entire parts process

Inventory & Order Management

• Read and interpret parts catalogs to identify correct parts and components
• Pull and fill parts orders accurately from inventory
• Maintain organized inventory and assist with weekly bin checks
• Notify management of low inventory or out-of-stock items requiring immediate attention
• Locate and source parts from outside vendors when necessary
• Review body shop estimates to ensure parts and pricing accuracy

Administrative Responsibilities

• Ensure all internal parts requests are properly billed on repair orders
• Process retail payments and credit authorizations
• Maintain accurate documentation and inventory records
• Support additional parts department operations as needed

What You Bring

• Previous automotive parts experience preferred
• Strong communication and customer service skills
• Positive attitude and team-oriented mindset
• Ability to multitask and stay organized in a fast-paced environment
• Attention to detail and accuracy when handling parts and inventory
• Willingness to learn and grow within the automotive industry
• Strong time management and problem-solving abilities

Requirements:

• High school diploma or equivalent preferred
• Valid driver’s license with a clean driving record
• Ability to read and interpret safety and maintenance documents
• Basic math and calculation skills including discounts, percentages, and pricing

Why Krause Auto Group?

• Over 30 years of automotive success
• Family-owned and operated organization
• Promote-from-within culture with real advancement opportunities
• Leadership team committed to employee development and success
• Opportunity to grow within a respected multi-brand automotive group

Perfect For Candidates With Backgrounds In:

• Automotive parts departments
• Service advising support
• Inventory or warehouse operations
• Customer service and retail
• Collision center parts operations
• Automotive dealership environments

Our Commitment to You

Krause Auto Group is proud to be an equal opportunity employer. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed.