Automotive Parts Counter Sales Associate - Fast-Paced

Mercedes-Benz of Rochester; Rochester (MN); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Salary range $50k-$60k per year

Health benefits: Medical, Dental, and

Vision Insurance

Paid vacation and sick time

Paid training

Employee discounts on products, parts,

Growth opportunities

Family owned and operated

Job summary

Ed Napleton Automotive Group is seeking an Automotive Parts Counter Sales Associate at Napleton's Mercedes-Benz of Rochester. The role promotes sale of parts, labor and accessories while liaising with customers and service staff to ensure satisfaction and efficiency.

Responsibilities include greeting customers, processing payments, handling inquiries, stocking inventory, and maintaining department organization. Prior automotive parts experience and a valid license are required.

Qualifications

• Minimum 1 year of experience in automotive parts.
• Ability to lift 100 pounds.
• Automotive knowledge and excellent customer service.
• A valid driver’s license.
• Willingness to undergo a background check as required by law.
• 18+ years of age or older to comply with policy.

Responsibilities

• Greet customers, determine needs and provide excellent customer service.
• Establish a payment method and process transactions.
• Handle parts phone inquiries and assist service technicians with parts.
• Maintain and stock parts inventory; ensure correct locations.
• Process documents and ensure warranty parts are handled per factory procedure.
• Identify related parts for repair jobs and communicate stock status to customers.
• Write purchase orders for parts and external services with management approval.
• Utilize the computer system to post sales and track lost sales.
• Support other departments and maintain cleanliness and organization of the Parts Department.

Skills

Customer service

Automotive knowledge

Lifting 100 lbs

Job description

Ed Napleton Automotive Group is seeking an Automotive Parts Counter Sales Associate at Napleton's Mercedes-Benz of Rochester. The role promotes sale of parts, labor and accessories while liaising with customers and service staff to ensure satisfaction and efficiency.

Responsibilities include greeting customers, processing payments, handling inquiries, stocking inventory, and maintaining department organization. Prior automotive parts experience and a valid license are required.