Automotive Parts Counter Pro - Growth & Top Pay

Mid Valley Chrysler Jeep Dodge Ram; Kissimmee (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Top pay plans

Family Owned

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Vacation

Paid Sick Time

Paid Training

Discounts on products

Growth opportunities

Job summary

Napleton Kissimmee CDJR is seeking an Automotive Parts Counter Sales Associate to greet customers, assess needs, and promote parts, labor, and accessories. You will work with service technicians and customers to ensure accurate parts matching and timely fulfillment.

The role requires at least 1 year of automotive parts experience, strong customer service skills, and the ability to lift 100 pounds. A valid driver's license and background check are required.

Qualifications

• A minimum of 1 year of experience in automotive parts.
• Ability to Lift 100 pounds.
• Automotive knowledge.
• Excellent Customer Service Skills.
• A valid driver's license.
• Willingness to undergo a background check in accordance with local law/regulations.
• 18+ years of age or older to comply with the company driving policy.

Responsibilities

• Greet customers, determine their needs, and provide excellent customer service and satisfaction.
• Establish a method of payment.
• Handle all parts telephone inquiries regarding parts purchase.
• Parts distribution to service technicians.
• Accept warranty parts and cores for return.
• Return all warranty parts to factory via proper marking/tagging procedure as dictated by factory.
• Process all pertinent documents and associated parts.
• Actively identify related parts needed on repair jobs.
• Advise customer or Service Consultant of all parts stocking status.
• Ensure Parts Department security for all parts and paperwork.
• Write purchase orders for parts and sublet work required from outside suppliers and get management approval.
• Use the computer system consistently and accurately to post sales and track lost sales.
• Provide necessary information to the Parts Manager for special orders, emergency purchase, and lost sales.
• Maintain parts in correct locations and bins.
• Keep work and department area clean.
• Help with taking out garbage and boxes.
• Keep up to date on all training and certification.
• Responsible for pulling and stocking parts inventory.
• Run bin "spot checks" as directed.
• Be responsible for receiving money and cashing out customers.
• Establish good communications between associates in parts and other departments.
• Report any issues to department manager.

Skills

Automotive parts experience

Customer service

Cash handling

Communication

Job description

Napleton Kissimmee CDJR is seeking an Automotive Parts Counter Sales Associate to greet customers, assess needs, and promote parts, labor, and accessories. You will work with service technicians and customers to ensure accurate parts matching and timely fulfillment.

The role requires at least 1 year of automotive parts experience, strong customer service skills, and the ability to lift 100 pounds. A valid driver's license and background check are required.