Automotive Parts Counter Ford

Empire Automotive Group; Town of Huntington (NY); On-site; USD 50,000 - 80,000; Full time

Job summary

Empire Automotive Group is seeking an Automotive Parts Counter Person in Huntington, NY. This role focuses on providing exceptional customer service and managing the parts sales process. Ideal candidates are career-oriented individuals with experience in auto parts sales, excellent communication skills, and a strong work ethic. Opportunities for growth and commission-based incentives are available.

Benefits

401k Plan

Paid time off (PTO)

Health Insurance

Dental Insurance

Vision Plans

Qualifications

• Prior experience in auto parts sales preferred.
• Ability to read and interpret safety and maintenance documents.
• Flexible with scheduling, willing to work weekends.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly manner.
• Maintain inventory accuracy through weekly checks.

Skills

Customer service

Communication

Time management

Interpersonal skills

Education

High school diploma or equivalent

Job description

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Job Description

Empire Automotive Group Ford Lincoln of Huntington:

Auto Parts Counter

We are seeking to hire an Auto Parts Counter Person to join our team. This role is ideal for a career-minded, customer service-oriented individual with prior experience in auto parts sales. The position offers a salary with commission-based incentives and focuses on team success, working alongside the technician to drive the store's growth. Physical strength and stamina are essential, as the job involves lifting, squatting, and carrying heavy items.

Job Description

Empire Automotive Group Ford Lincoln of Huntington: Auto Parts Counter

We are seeking to hire an Auto Parts Counter Person to join our team. This role is ideal for a career-minded, customer service-oriented individual with prior experience in auto parts sales. The position offers a salary with commission-based incentives and focuses on team success, working alongside the technician to drive the store's growth. Physical strength and stamina are essential, as the job involves lifting, squatting, and carrying heavy items.

Your Daily Work Schedule

• Oversees the parts sales process from start to finish.
• Communicates with staff and customers in a friendly and professional manner.
• Converses effectively/efficiently regarding customer parts status
• Reads and understands the parts catalog when looking up and speaking to specific parts.
• Answers phone calls and provides price quotes and other information to customers.
• Reviews body shop estimates to verify the parts ordered are correct, and all pricing is in line with the estimate.
• Provides high level service to both internal and external customers.
• Pulls/fills orders from stock and maintains weekly bin checks to ensure accuracy of stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside sources and submit an emergency order, if necessary.
• Ensures all internal requests for parts are billed on service repair order.
• Receives payment from retail customers or obtains credit authorization.
  
  

Qualities We’re Looking For

• High school diploma or equivalent and auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Some parts counter experience, dealership or aftermarket.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures/amounts including discounts, interest, commissions, proportions, %, area, circumference, and volume.
• You have excellent communication, interpersonal, and organizational skills.
• You understand the importance of listening and being empathetic.
• You have strong work-ethic with the ability to work in a fast-paced, results-driven environment.
• You have experience providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction.
• You have friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• You are open to constructive feedback to improve your performance and development.
• Flexible with work scheduling and availability to work weekends and holidays.
• You have strong computer and multitasking skills.
  
  

The job descriptions and responsibilities above will be required but not limited to any other job-related duties assigned by their supervisor. In a retail automotive dealership, nothing is more important than a satisfied customer. Come grow with us!

We are an equal-opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Company Description

The Empire Automotive Group provides exceptional opportunities for any individual seeking to advance in the retail automotive industry. Empire has numerous franchise operations throughout Nassau, Suffolk, Queens, Brooklyn, Westchester and New Jersey, featuring 18 different brands, both import and domestic. We are the third-fastest growing privately owned automotive group in the U.S.

At the Empire Automotive Group, we are passionate about shaping the future of mobility. We go beyond selling and servicing vehicles; we provide unparalleled experiences with knowledge and skills that redefine industry standards. Our commitment to respect, transparency, and integrity forms the foundation of our operation. Not only do we create meaningful customer relationships, but we also nurture strong community connections. As one team, we work to re-imagine the automotive industry, while ensuring that all drivers continue their journey forward. Come grow with us!

Benefits

401k Plan

Paid time off (PTO)

Competitive Pay Plans

Health Insurance

Dental Insurance

Vision Plans

Promotion from within

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail Motor Vehicles

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