Automotive Parts Counter Associate: Growth & Perks

Napleton Automotive Group; Minnesota; Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Family owned

Medical insurance

Dental insurance

Vision insurance

401k

Vacation time

Employee vehicle purchase plan

Discounts on products and services

Job summary

Napleton Automotive Group in Wayzata is seeking an Automotive Parts Counter Associate to greet customers, determine needs, and promote sales of parts and accessories. This role serves as a liaison for internal and external customers and supports the Parts Department.

Responsibilities include processing orders, managing inventory, handling warranty parts returns, and communicating stocking status to service advisors, while maintaining accurate records and a clean work area.

Qualifications

• Preferred 3 years of automotive parts experience.
• Minimum 3 years of CDK experience.
• Automotive knowledge.
• Excellent customer service skills.
• A valid driver's license.
• 18+ years of age or older to comply with the company driving policy.

Responsibilities

• Greet customers, determine their needs, and provide excellent customer service.
• Establish a method of payment.
• Handle all parts telephone inquiries regarding parts purchase.
• Parts distribution to service technicians.
• Accept warranty parts and cores for return.
• Return all warranty parts to factory via proper marking/tagging procedure as dictated by factory.
• Process all pertinent documents and associated parts.
• Advise customer or Service Consultant of all parts stocking status.
• Ensure Parts Department security for all parts and paperwork.
• Write purchase orders for parts and sublet work required from outside suppliers and get management approval.
• Use the computer system consistently and accurately to post sales and track lost sales.
• Provide necessary information to the Parts Manager for special orders, emergency purchase, and lost sales.
• Maintain parts in correct locations and bins.
• Keep work and department area clean.
• Help with taking out garbage and boxes.
• Keep up to date on all training and certification.
• Responsible for pulling and stocking parts inventory.
• Run bin "spot checks" as directed.
• Be responsible for receiving money and cashing out customers.
• Establish good communications between associates in parts and other departments.
• Report any issues to department manager

Skills

Automotive parts experience

Customer service skills

Valid driver's license

Tools

CDK

Job description

The Ed Napleton Automotive Group is looking for our nextAutomotive Parts Counter Associate. This is an exciting opportunity in a growing, fast-paced industry. Located atLexus of Wayzata, theAutomotive Parts Counter Associateis a liaison for both internal and external customers, promoting the sale of parts, labor, and accessories

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.

This position requires the individual to have at least 3 years of experience with CDK to be considered for the position.

What We Offer:

• Competitive Compensation Plans($50,000-$70,000 per year)-Based on Experience
• Family Owned and Operated- 90+ years in business!
• Medical, Dental, and Vision Insurance
• 401k and additional benefits
• Accrued Vacation Time
• Employee vehicle purchase plans
• Discounts on products and services

Job Responsibilities:

• Greet customers, determine their needs, and provide excellent customer service and satisfaction
• Establish a method of payment
• Handle all parts telephone inquiries regarding parts purchase
• Parts distribution to service technicians
• Accept warranty parts and cores for return
• Return all warranty parts to factory via proper marking/tagging procedure as dictated by factory
• Process all pertinent documents and associated parts
• Actively identify related parts needed on repair jobs
• Advise customer or Service Consultant of all parts stocking status
• Ensure Parts Department security for all parts and paperwork
• Write purchase orders for parts and sublet work required from outside suppliers and get management approval
• Use the computer system consistently and accurately to post sales and track lost sales
• Provide necessary information to the Parts Manager for special orders, emergency purchase, and lost sales
• Maintain parts in correct locations and bins
• Keep work and department area clean
• Help with taking out garbage and boxes
• Keep up to date on all training and certification
• Responsible for pulling and stocking parts inventory
• Run bin "spot checks" as directed
• Be responsible for receiving money and cashing out customers
• Establish good communications between associates in parts and other departments
• Report any issues to department manager

Job Requirements:

• Preferred 3 years of experience in automotive parts
• Minimum 3 years of experience with CDK is Required
• Automotive knowledge
• Excellent Customer Service Skills
• A valid driver's license
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws