Automotive Parts Counter Associate- Genesis

Ed Napleton Auto Group; Indianapolis (IN); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Pay range $55,000–$65,000

Medical insurance

Dental insurance

Vision insurance

401k

Paid vacation and sick time

Paid training

Discounts on products and services

Growth opportunities

Family owned and operated – 90+ years

Job summary

The Ed Napleton Automotive Group is seeking an Automotive Parts Counter Sales Associate at Napleton Genesis of Carmel. This position serves as a conduit for internal and external customers, promoting parts, labor, and accessories to meet repair needs.

The successful candidate will greet customers, answer inquiries, process purchases, and support service technicians with parts stocking and warranty returns. Competitive pay and growth opportunities are offered.

Qualifications

• 1+ year of automotive parts experience.
• Experience with Genesis, Hyundai or KIA preferred.
• Automotive knowledge and strong customer service skills.
• Valid driver's license required.
• Willingness to undergo a background check.
• 18 years of age or older.

Responsibilities

• Greet customers and determine needs to provide excellent service.
• Handle parts inquiries and process purchases; issue purchase orders.
• Distribute parts to service technicians and manage warranty parts returns.
• Maintain inventory accuracy and proper bin locations.
• Communicate parts stocking status and work with departments to fulfill orders.
• Ensure department security and accurate documentation.

Skills

Automotive parts experience

Genesis Hyundai Kia experience

Customer service

Valid driver's license

Background check

Age 18+

Job description

The Ed Napleton Automotive Group is looking for our next Automotive Parts Counter Sales Associate. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Genesis of Carmel, the Automotive Parts Counter Sales Associate is a liaison for both internal and external customers, promoting the sale of parts, labor, and accessories

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

• Potential pay range of $55,000-$65,000 per year. This includes incentive-based pay, so your skills and efforts drive your income.
• Family Owned and Operated – 90+ years in business!
• Medical, Dental, Vision Insurance, 401k
• Paid Vacation and Sick Time
• Paid Training
• Discounts on products, services, and vehicles
• Fantastic Growth Opportunities

Job Responsibilities:

• Greet customers, determine their needs, and provide excellent customer service and satisfaction
• Establish a method of payment
• Handle all parts telephone inquiries regarding parts purchase
• Parts distribution to service technicians
• Accept warranty parts and cores for return
• Return all warranty parts to factory via proper marking/tagging procedure as dictated by factory
• Process all pertinent documents and associated parts
• Actively identify related parts needed on repair jobs
• Advise customer or Service Consultant of all parts stocking status
• Ensure Parts Department security for all parts and paperwork
• Write purchase orders for parts and sublet work required from outside suppliers and get management approval
• Use the computer system consistently and accurately to post sales and track lost sales
• Provide necessary information to the Parts Manager for special orders, emergency purchase, and lost sales
• Maintain parts in correct locations and bins
• Keep work and department area clean
• Help with taking out garbage and boxes
• Keep up to date on all training and certification
• Responsible for pulling and stocking parts inventory
• Run bin "spot checks" as directed
• Be responsible for receiving money and cashing out customers
• Establish good communications between associates in parts and other departments
• Report any issues to department manager

Job Requirements:

• A minimum of 1+ year of experience in automotive parts
• Experience with Genesis, Hyundai of KIA preferred
• Ability to Lift 100 pounds
• Automotive knowledge
• Excellent Customer Service Skills
• A valid driver's license
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws