Automotive Parts Counter Associate

Napleton Automotive Group; Saint Peters (MO); Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k

Paid Vacation and Sick Time

Paid Training

Discounts on products, services, and (

Fantastic Growth Opportunities

Job summary

Napleton Automotive Group is seeking an Automotive Parts Counter Associate for our St. Peters location. You will be the liaison for customers, promoting parts, labor, and accessories while supporting internal departments and service technicians.

Join a large, family-owned dealership group with opportunities for growth, training, and competitive pay. This role offers a path within a well-established national network and requires strong automotive knowledge and customer service skills.

Qualifications

• At least 1 year of experience in automotive parts.
• Ability to lift up to 100 pounds.
• Automotive knowledge and willingness to learn parts procedures.
• Excellent customer service skills and communication.

Responsibilities

• Greet customers and determine needs, providing excellent service.
• Handle parts inquiries and assist with parts purchases.
• Distribute parts to service technicians and manage warranty parts processes.
• Write purchase orders for parts and coordinate with vendors.
• Maintain accurate inventory locations and keep the work area organized.

Skills

Customer service

Automotive parts knowledge

Communication skills

Job description

The Ed Napleton Automotive Group is looking for our next Automotive Parts Counter Associate. This is an exciting opportunity in a growing, fast-paced industry. Located at Ed Napleton Honda St. Peters, the Automotive Parts Counter Associate is a liaison for both internal and external customers, promoting the sale of parts, labor, and accessories

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups.

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

• Potential pay range of $40,000-$50,000+ per year. This includes incentive-based pay, so your skills and efforts drive your income.
• Family Owned and Operated - 90+ years in business!
• Medical, Dental, Vision Insurance, 401k
• Paid Vacation and Sick Time
• Paid Training
• Discounts on products, services, and vehicles
• Fantastic Growth Opportunities

Job Responsibilities:

• Greet customers, determine their needs, and provide excellent customer service and satisfaction
• Establish a method of payment
• Handle all parts telephone inquiries regarding parts purchase
• Parts distribution to service technicians
• Accept warranty parts and cores for return
• Return all warranty parts to factory via proper marking/tagging procedure as dictated by factory
• Process all pertinent documents and associated parts
• Actively identify related parts needed on repair jobs
• Advise customer or Service Consultant of all parts stocking status
• Ensure Parts Department security for all parts and paperwork
• Write purchase orders for parts and sublet work required from outside suppliers and get management approval
• Use the computer system consistently and accurately to post sales and track lost sales
• Provide necessary information to the Parts Manager for special orders, emergency purchase, and lost sales
• Maintain parts in correct locations and bins
• Keep work and department area clean
• Help with taking out garbage and boxes
• Keep up to date on all training and certification
• Responsible for pulling and stocking parts inventory
• Run bin "spot checks" as directed
• Be responsible for receiving money and cashing out customers
• Establish good communications between associates in parts and other departments
• Report any issues to department manager

Job Requirements:

• A minimum of 1 year of experience in automotive parts
• Ability to Lift 100 pounds
• Automotive knowledge
• Excellent Customer Service Skills
• A valid driver's license
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws