Automotive Parts Counter Associate

St. Peters Honda; Saint Peters (MO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k

Paid Vacation and Sick Time

Paid Training

Discounts on products, services, and •

Fantastic Growth Opportunities

Job summary

Ed Napleton Honda St. Peters is seeking an Automotive Parts Counter Associate to liaise with customers and promote parts, labor, and accessories in a fast-paced dealership environment.

The role emphasizes customer service, accurate part identification, and teamwork with service technicians; previous auto parts experience is valued and training is provided.

Qualifications

• Minimum 1 year of experience in automotive parts.
• Ability to Lift 100 pounds.
• Automotive knowledge required.
• Excellent Customer Service Skills.
• A valid driver's license and willingness to undergo a background check.

Responsibilities

• Greet customers, determine needs, and provide excellent service.
• Establish a method of payment.
• Handle all parts telephone inquiries regarding parts purchase.
• Parts distribution to service technicians.
• Accept warranty parts and cores for return.
• Return all warranty parts to factory via proper procedure.
• Process all pertinent documents and associated parts.
• Identify related parts needed on repair jobs.
• Advise customer or Service Consultant of parts stocking status.
• Ensure Parts Department security for all parts and paperwork.
• Write purchase orders for parts from outside suppliers and get management approval.
• Use the computer system to post sales and track lost sales.
• Provide information for special orders, emergency purchases, and lost sales.
• Maintain parts in correct locations and bins.
• Keep work and department area clean.
• Keep training and certification up to date.
• Responsible for pulling and stocking parts inventory.
• Run bin spot checks as directed.
• Be responsible for receiving money and cashing out customers.
• Establish good communications between parts and other departments.
• Report any issues to department manager.

Skills

Customer service

Automotive knowledge

Communication skills

Cash handling

Tools

POS system

Job description

The Ed Napleton Automotive Group is looking for our next Automotive Parts Counter Associate. This is an exciting opportunity in a growing, fast-paced industry. Located at Ed Napleton Honda St. Peters, the Automotive Parts Counter Associate is a liaison for both internal and external customers, promoting the sale of parts, labor, and accessories

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups.

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

• Potential pay range of $40,000-$50,000+ per year. This includes incentive-based pay, so your skills and efforts drive your income.
• Family Owned and Operated - 90+ years in business!
• Medical, Dental, Vision Insurance, 401k
• Paid Vacation and Sick Time
• Paid Training
• Discounts on products, services, and vehicles
• Fantastic Growth Opportunities

Job Responsibilities:

• Greet customers, determine their needs, and provide excellent customer service and satisfaction
• Establish a method of payment
• Handle all parts telephone inquiries regarding parts purchase
• Parts distribution to service technicians
• Accept warranty parts and cores for return
• Return all warranty parts to factory via proper marking/tagging procedure as dictated by factory
• Process all pertinent documents and associated parts
• Actively identify related parts needed on repair jobs
• Advise customer or Service Consultant of all parts stocking status
• Ensure Parts Department security for all parts and paperwork
• Write purchase orders for parts and sublet work required from outside suppliers and get management approval
• Use the computer system consistently and accurately to post sales and track lost sales
• Provide necessary information to the Parts Manager for special orders, emergency purchase, and lost sales
• Maintain parts in correct locations and bins
• Keep work and department area clean
• Help with taking out garbage and boxes
• Keep up to date on all training and certification
• Responsible for pulling and stocking parts inventory
• Run bin "spot checks" as directed
• Be responsible for receiving money and cashing out customers
• Establish good communications between associates in parts and other departments
• Report any issues to department manager

Job Requirements:

• A minimum of 1 year of experience in automotive parts
• Ability to Lift 100 pounds
• Automotive knowledge
• Excellent Customer Service Skills
• A valid driver's license
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws