Automotive Parts Associate

Renn Kirby Auto Group; Gettysburg (Adams County); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Salary + commission

Healthcare benefits

Paid time off

Employee discounts

Job summary

Renn Kirby Auto Group in Gettysburg, PA, is seeking an Automotive Parts Associate to help customers locate and purchase parts, provide pricing information, and manage inventory with accuracy. You will support service and sales teams, handle calls, and ensure policies are followed to drive customer satisfaction.

Join our team to contribute to a fast-paced dealership environment, leverage your automotive parts expertise, and benefit from competitive pay with commissions and a healthcare package.

Qualifications

• Strong knowledge of automotive parts and accessories.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment.
• Attention to detail and ability to accurately process orders.
• Proficient in using computer systems for parts lookup and inventory management.

Responsibilities

• Assist customers in locating and purchasing the required automotive parts and accessories.
• Provide accurate pricing and availability information to customers.
• Process customer orders, returns, and exchanges in a timely manner.
• Maintain organized and up-to-date parts inventory.
• Collaborate with the service and sales departments to ensure seamless operations.
• Handle incoming phone calls and respond to parts inquiries.
• Follow company policies and procedures regarding sales, returns, and warranties.
• Ensure customer satisfaction by addressing and resolving any issues or complaints.

Skills

Parts knowledge

Customer service

Fast-paced environment

Attention to detail

Inventory systems

Tools

Parts lookup systems

Job description

Description of the role:

The Automotive Parts Associate atRenn Kirby Auto Group plays a vital role in providing excellent customer service and efficiently managing the parts and accessories inventory. This position requires exceptional organizational skills, solid knowledge of automotive parts, and the ability to handle multiple tasks in a fast-paced environment.

Responsibilities:

• Assist customers in locating and purchasing the required automotive parts and accessories
• Provide accurate pricing and availability information to customers
• Process customer orders, returns, and exchanges in a timely manner
• Maintain organized and up-to-date parts inventory
• Collaborate with the service and sales departments to ensure seamless operations
• Handle incoming phone calls and respond to parts inquiries
• Follow company policies and procedures regarding sales, returns, and warranties
• Ensure customer satisfaction by addressing and resolving any issues or complaints

Requirements:

• Strong knowledge of automotive parts and accessories
• Excellent customer service and communication skills
• Ability to work in a fast-paced environment
• Attention to detail and ability to accurately process orders
• Proficient in using computer systems for parts lookup and inventory management

Benefits:

• Competitive salary + commission
• Opportunity for growth and advancement within the organization
• Healthcare benefits package
• Paid time off and holidays
• Employee discounts on parts and services

About the Company:

Renn Kirby Auto Group is a premier automotive dealership located in Gettysburg, Pennsylvania. We are committed to providing exceptional customer service and quality vehicles to our community. With a wide selection of new and used vehicles, as well as a state-of-the-art service and parts department, we strive to exceed our customers' expectations. Join our team and be a part of a trusted and reputable automotive dealership.