Automotive Parts Advisor — Growth & Weekdays

Les-Stanford-Chevrolet-Cadillac-3; Dearborn (MI); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Full benefits

401K and Health Care

Paid Vacation

Opportunity to advance

Industry-leading pay

Job summary

Les Stanford Chevrolet and Cadillac is seeking talent to join our parts team in Dearborn, MI. This role focuses on overseeing the parts sales process from start to finish, ensuring accurate pricing and efficient service for internal and external customers.

You will work with a friendly team, interpret the parts catalog, handle quotes, manage stock, and coordinate with the parts manager to minimize stockouts and expedite emergency orders.

Qualifications

• Must have a high school diploma or equivalent, with prior auto parts sales experience preferred.
• Eager to grow in a dynamic work environment.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures including discounts, taxes, commissions, proportions, and volumes.
• Valid driver's license and clean driving record.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtains credit authorization.

Skills

Interpersonal skills

Time management

Reading safety docs

Math & numbers

Driver's license

Education

High School Diploma or equivalent

Job description

Les Stanford Chevrolet and Cadillac is seeking talent to join our parts team in Dearborn, MI. This role focuses on overseeing the parts sales process from start to finish, ensuring accurate pricing and efficient service for internal and external customers.

You will work with a friendly team, interpret the parts catalog, handle quotes, manage stock, and coordinate with the parts manager to minimize stockouts and expedite emergency orders.