Automotive Parts Advisor — Elevate Customer Service

Doherty Automotive; Knoxville (TN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Vehicle Purchase Discounts

Employee Discounts on Parts andService

Job summary

Doherty Automotive in Knoxville, TN is seeking a Parts Counterperson to boost sales of parts and accessories while delivering outstanding customer satisfaction. You will serve as the primary contact between the parts department and all internal/external customers, both retail and wholesale.

Responsibilities include processing orders, upselling related items, maintaining inventory, assisting customers with back-ordered parts, and upholding a clean work area.

Qualifications

• Good communication and customer service skills.
• Computer competency and basic math skills.
• Organizational and time management skills.
• Professional, well-groomed personal appearance.
• Clean driving record and valid driver’s license.

Responsibilities

• Receive and process orders for parts.
• Promote additional sales of related parts and/or accessories.
• Inventory control and maintain shelf stock.
• Assist customers (internal, retail and wholesale) with concerns and updates on back ordered parts.
• Keep work area and storage area clean and neat.
• Comply with all company policies, procedures and safety standards.
• Other duties as assigned.

Skills

Customer service

Communication skills

Computer literacy

Organization & time management

Professional appearance

Clean driving record

Job description

Doherty Automotive in Knoxville, TN is seeking a Parts Counterperson to boost sales of parts and accessories while delivering outstanding customer satisfaction. You will serve as the primary contact between the parts department and all internal/external customers, both retail and wholesale.

Responsibilities include processing orders, upselling related items, maintaining inventory, assisting customers with back-ordered parts, and upholding a clean work area.