Automotive Operations & Fulfillment Specialist

Hinz Motorsport LLC; Milwaukee (WI); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Racetrack trips

Parts at cost

Shop lift access

Growth opportunities

PTO

Job summary

Hinz Motorsport LLC is hiring for a hands-on shop operations role in Milwaukee. You will own day-to-day tasks including phone and inbox management, order entry, receiving, packing and shipping, ensuring orders go out on time. Training is provided, and enthusiasm matters more than a perfect résumé.

You will support fitment questions, manage orders in Shopify, and help maintain inventory. This is a ground-floor hire with room to grow as the business expands and moves to a bigger facility.

Qualifications

• Real automotive enthusiasm and knowledge of makes/models.
• Strong written and phone communication to ensure customers feel taken care of.
• Reliability and consistency in a small company environment.
• Work ethic; own your tasks in a busy shop with no handoffs.
• Comfort learning new software and systems quickly.

Responsibilities

• Answer customer emails and phone calls about order status, shipping, returns and product questions.
• Assist customers with fitment questions using the database.
• Process orders, returns and warranty in Shopify and keep records accurate.
• Receive inbound shipments, verify contents, and file away inventory.
• Pick, pack and ship outbound orders, including large/fragile items.
• Coordinate with carriers and import partners on lead times and tracking.
• Keep the shop organized; ensure accurate inventory and stocked supplies.
• Escalate complex technical questions to ownership.

Skills

Automotive enthusiasm

Communication skills

Reliability

Work ethic

Multi-tasking / organization

Learning software

Tools

Shopify

Shipping software

E-commerce tools

Warehouse operations

Parts counter experience

Job description

Hinz Motorsport LLC is hiring for a hands-on shop operations role in Milwaukee. You will own day-to-day tasks including phone and inbox management, order entry, receiving, packing and shipping, ensuring orders go out on time. Training is provided, and enthusiasm matters more than a perfect résumé.

You will support fitment questions, manage orders in Shopify, and help maintain inventory. This is a ground-floor hire with room to grow as the business expands and moves to a bigger facility.